Great food, and kids facilities

One of the most wonderful places in Ras Al Kaimah. Very clean and well maintained. Multiple options for the pools. Great beach and good service. The only thing is that the dinner buffet wasn’t up to the standard due to the high volume of guests.

I wish they had better dinner buffet quality and choices

Compared to other hotels in the area, DoubleTree offers many pools and bars and is just big enough, to offer a nice walk through the resort, so you are not stranded during your stay to just one area.

Really, cant complain too much.

Rooms nice, pools and facilities nice. Lila the front desk supervisor was amazing and went above and beyond to help us. This Koka Dj guy is running entertainment and the property is lucky to have him, he is great.

Downstairs steam and sauna not working. I'm pretty suspicious they would be switching it off as they would work, but then at a certain time of day, it would stop. The main restaurant was terrible for a five-star resort. It's really bad. The food was the same as you would get in a street cafeteria in Dubai. Living in Dubai fifteen years, I can say this with confidence. I have been to many family resorts in the region, and the restaurant here is bad compared to them. Riu in Deira was the best food I have ever had, which surprised me. But this is a Hilton property, and even the french fries were dry, greasy, and bland. At breakfast, I saw the head chef shouting to one other chef and micro managing him on how to flip eggs.. I mean, come on! The breakfast was cheap products when it came to sausages and meats. The baked goods were dry, almost stale instead of soft and fresh. The coffee is terrible. Please bear in mind this is a five-star resort. All this would be forgivable if this was a three - to four star property. The food is priced high as it should be, but is the quality reflected in the price? No. As for the other restaurants (Thai, turkish), they were good. The Thai especially was delicious. However the main restaurant where beach and pool food is ordered from and where you get breakfast... this place needs a new chef. Lastly.. no ATM on site. You are a five-star resort, and the banks will pay you to have an ATM. Why don't you have one?

It’s kid friendly activities and staff was helpful.

We had a bed bug which bit my kid as well. Room size is too small. Traveler kit like a toothbrush, tooth pick etc was not provided. The beach has a lit of small crushed shells which hurt your feet while you walk on the shore or even get in beach for some distance.

It was I think our 8th time to book this hotel. We just love it. The rooms are clean, the facilities are amazing and the staff are just exceptional. We have felt treated very well and truly enjoyed our stay.

I can't think of anything:)

My stay at DoubleTree by Hilton Resort & Spa Marjan Island started with an impressively smooth and efficient check-in process. The staff were notably helpful from the outset, ensuring a quick start to my visit. Although the resort was fully booked, the abundant and well-coordinated staff ensured there were no queues, contributing to a hassle-free experience. In terms of dining, the all-day options were excellent, both in terms of service and the quality of food. I observed that the menus at the a la carte restaurants were very reasonably priced, although I did not get a chance to dine there. Both breakfast and dinner were well-organized, delivering quality meals efficiently to a large number of guests. My room was particularly memorable for its spaciousness and immaculate maintenance, providing a welcoming and comfortable atmosphere. The bathroom was a highlight with its excellent design featuring both a walk-in shower and a bathtub, perfect for some relaxation. Additionally, the balcony offered a pleasant view of the sea, further enhancing my stay. A standout aspect was the level of service, exemplified by Ahmed, the Assistant Front Office Manager (AFOM), whose support during the check-out process was commendable. His professionalism and kindness were reflective of the high standards maintained by all the staff throughout the resort. The resort also offered fantastic facilities for children, including enjoyable slides in both the sea and the pool, ensuring fun for younger guests. Overall, DoubleTree by Hilton Resort & Spa Marjan Island delivered an excellent experience, making it a perfect choice for a family-friendly leisure getaway. With top-notch service, great facilities, and pleasant views, it provided a memorable and relaxing stay. I highly recommend this resort for anyone seeking a quality holiday retreat.

One aspect that I found unnecessary was the requirement for WiFi voucher codes, despite the WiFi being free for all guests and the resort's isolated location. This seemed like an undue complication in an otherwise flawless experience.

منتجع رايع

الاطعمه والمشروبات داخل المنتجع غاليه جداً انصح اي احد يروح ياخذ له مشروبات وسناكات من برى بالذات الي معه أطفال

Great variety of breakfast, multiple huge pools, perfect for a mini staycation. Comfortable beds and in room service.

None

Prachtig resort van alle gemakken voorzien. Mooie kamers en vriendelijke personeel

Locatie is echt ver van Dubai en vliegveld.

Some staff were really nice and friendly like Veneet (hope this is the correct pronunciation) who took us to the room and showed us around Room was not bad

Food was bad (dinner & breakfast) breakfast time there was no place at the main restaurant they told us to go to mezza restaurant; at Mezza there was no place we struggled to find a table by our selves as none from the staff there helped ! sadly they were not helping at all, zero service! we had to ask for coffee five times till finally got it, and we had to ask for plates many times too as there were no plates available at the buffet! food was not good poor varieties (even in the buffet at the main restaurant as we had dinner there in the previous night). Also, we got all inclusive package as the guy at the check in desk suggested, but we were shocked to know at the pool that only few drinks are included which is bad because very little options available . Besides, all inclusive started from 12pm check in day and was supposed to end 12pm on the day of check out which was next day, but next day at 10am they said the don’t offer drinks before 12pm !! WHAT !! I found this so misleading and inconvenient as the should have formed us about this before we paid ! They should have been more clear about it. Very disappointing!!!! I will not visit this hotel again and I will not recommend it to anyone, it should be 4 stars hotel not 5 stars.

الفعاليات الكثيره للكبار والصغار

A friend

Nothing

A good breakfast, and even a couple of times a week, there was salmon. We had pancakes, waffles, and omelets. The territory is large and very green. The sea is clean, with almost no waves.

The hotel needs renovation as it is outdated in terms of its equipment and maintenance, and now it has the level of a standard 4-star hotel. The food offered is limited, with only the appearance of variety being created.

Location is good. Breakfast ok. Very much dissatisfied with checkin delay and room condition. Service is not up to 5 star rating. We felt like, we have been to 4 star hotel

Lication

Activities

Food

Alles ist Perfekt. Das beste Hotel für Familien mit Kindern. Schöne Anlage mit Wasserspiele und Rutschen für Kinder, Kinderpool, verschiedene Wassersport Aktivitäten, Outdoor Gym, schöner sauberer Strand , leckeres vielfältiges Essen. Jeden Tag verschiedene Abwechslung , gab sogar Kartoffelsalat im Buffet. Super Spa mit Jacuzzi, 2 Saunas und Dampfbad. Zimmer ist geräumig mit großen Betten und Schlafsofa. Bad is riesig mit Badewanne und Dusche. Große Balkon.

Nix

Room was lovely and comfortable. Good size. Staff all very pleasant and helpful

I didnt realise it would be so full of children. My fault as its a resort hotel and was Easter. Food in the main buffet was clearly mass produced for the type of clientele Mediocre and tasteless

The pools

The water too cold , ice cold in the waterpark , no toiletries in the room , the food was bad

16+ étkező

A központtól a legtávolabbi szobát kaptuk

Nothing

Poor customer service poor quality of food The lunch main course and salads on the 2 nights we stayed was same no change ! Very poor buffet I contacted the hotel before we come to make sure a special arrangement for birthday but no response the day I reached the hotel I informed the front desk and I said whatever arrangements you do for celebration do it on the same day and no body showed up! The second morning I called room service to check why they didn’t do anything for us they said you should inform us 1 day before !!! Very poor customer service and communications was helpless I booked 3 nights sea view king room they gave me 2 single bed! They just rewind our stay from the first day Definitely will not stay in this hotel again and I don’t recommend at all

Fasiliteter for barn er veldig bra her. Barneklubb hvor de kan komme og gå som de vil 😊 helt supert! 😃

Vi skulle booke bord på restaurantene. Veldig vanskelig å få booket til ønsket klokkeslett, da det ofte var fult. Måtte enten bli kl 18 eller kl 21.

the hotel is kids friendly:) Family with kids hotel:) Not recommended for those who is looking for a silence.

rooms were available after check-in time without explanation and any bonus; had a serious issue with room - nothing in exchange - just new room.

It’s our 2nd time in doubletree and it’s still the best family hotel we’ve ever been to.

It’s way expensive than the others, but I still think it’s worth it.

The Ultra all inklusiv was so Good There was 4 restaurant to go to. France/italien/asien/tyrkish, lunch and dinner. Very Good restaurant And drinks all day, and also to the dinner/lunch. We were here with 2 kids, and a lot to do at the hotel. Volleyball, waterpark, yoga, and a lot more.

The vacation was ending.

My friends and I stayed for 3 nights, the hotel was in a good location the pools were lovely.

None of the staff were helpful, didn’t inform us about the all inclusive package or other activities going on around the hotel. No one knew anything about what was going on in the hotel it was chaos. Manager didn’t care and was rude. When the room got clean bags of rubbish got left on the bed, cups were still dirty and towels were still left on the floor. Food was basic not even good, again no staff helped or even smiled. There is extra charges all over, make sure you get clarity on what’s in your package.

Todella iso ja siisti hotelli. Allasalueet loistavat, lapsille oma varjoisa allas ja erikseen pieni vesipuisto. All inclusive ruoka ihan ok hyvää, juotavaa sai jokapaikasta. Spa hieronta oli todella hyvä. Henkilökunta todella mukavaa ja auttavaista. Hotellin yksityinen ranta baareineen oli aivan mahtava. Siistit isot huoneet, huonepalvelu toimi moitteetta. Taksilla tai uberilla 200-230 dirhamia dubain lentokentältä hotellille.

Ruokailut todella äänekkäitä sisällä, ihmisiä myös todella paljon, tälle ei tietysti voi mitään.

Kids facilities - pool and slides etc. very good

Hot breakfast buffet - food was cold Housekeeping take forever to respond to issues found in the room Hotel was way to busy for the staff to handle Social distancing could have been better implemented both inside and outside the hotel

Waited 3 hours for room to be ready Room was still ready, floor was wet and coffee mugs dirty. Then had to wait 30min for towels by pool Lastly booked a seaview room and got a parking lot view. Food was great

Quite average. I would say it is a great option for a family with little kids. They have an all inclusive option which would work really well for families with kids.

Food was below average. Some of the facilities in the room weren’t working. Paid much more for the room than I would for a much nicer hotel!

الإفطار ممتاز جدا ومتنوع والفندق والموظفين قمه فالجمال والتوتضع

توفير احد المسابح للنساء فقط للخصوصيه

The hotel's facilities are amazing! the pools, the beach.

the room can be cleaner.