The location is excellent.

I stayed at the hotel previously and the room was far superior to my recent stay.

Very helpful and friendly staff, muslim friendly. The property also located in the center of KL (KL Central) which is very accessible to go anywhere b LRT, Monorail, MRT, Commuter Line, Bus and Intercity Train.

TV

The location.

Strong smell of smoke on occasion as a result of guests doing the wrong thing and smoking in rooms

+Excellent location if you're arriving from a late flight or have an early flight in the morning - KLIA departures is just 10-minute walk away +Friendly staff +The room was spacious +Drinking water provided +Gym (even though I didn't get to trying it this time, I appreciate that they had one)

-No soundproofing whatsoever. The windows aren't double glazed so hear all the traffic from outside, including at night. Also, the same extends to hearing noises from other rooms - the people in the room across decided to watch TV quite loud in the middle of the night and it was audible in my room

Situated just across from NU Sentral Mall and KL Sentral, City Central Hotel boasts of a superb location, and is especially convenient for those arriving into KL by plane. The staff are friendly and the room was, as praised by other hotel guests, clean and equipped with the usual necessities. Rooms are tidied and toiletries and water replenished daily. The hotel has a sky garden where you can chill in peace and offers a view of the city, and the gym looks well-maintained. City Central sits alongside an array of restaurants, a pub, convenience stores and even fashion boutiques selling beautiful sarees. Stalls along the walkway sell Indian pastries and sweets as well as tea. Do keep a lookout for the hotel's friendly doorman, a lovely touch of hospitality that makes a wonderful impression. Highly recommended!

The washroom door could not be closed fully but it wasn't too much inconvenience.

Overall hotel

Nothing

Early check-in was available for a fee.(RM10/Hour)

There were quite a few ants in the shower room. When I used the shower, the toilet would get soaked.

cleanliness, location and staff

only 1 key per room which is quite a hassle as we were traveling in a family of 4... and everyone is out for different xtvt. at least 2 sets of key would be better.