Great central location.

It is a little dated and not very luxurious feeling.

Personnels super sympa, pro, et tellement gentils et souriants. Accès à la piscine, PDJ inclus vu sur la ville Spa et massage dans l’hôtel super bien Douche proposée avant l’avion très agréable Proche du lac mais calme malgré l’effervescence de la ville

Rien tout était niquel je recommande +++

This was our last night in Hanoi and this hotel did not disappoint! The staff were friendly and helpful. The facilities were great. Pool was nice and clean, great size to cool off. The views from the roof were spectacular during the day and night. As our flight was early the next day, the staff allowed us to head to the restaurant earlier. The buffet breakfast was fantastic and delicious.

酒店职员非常友好热情。因为房间的吹风机坏了，询问后2分钟就拿个备用的吹风机到房间。

泳池和早餐在11楼和12楼，电梯🛗只能到10楼，对于脚不好的老人，应该无法享受这些设施了。

Great breakfast view

Nothing

Sehr hilfsbereites und nettes Personal, Zimmer haben eine schöne Größe. Herrlicher Blick von den oberen Stockwerken auf das Old Quarter, wo man wirklich mittendrin ist. Üppiges Frühstück mit vielen Varianten.

Die Ausstattung ist etwas in die Jahre gekommen, wirkt häufig etwas abgenutzt. Restaurant nur morgens zum Frühstück nutzbar, das Gym hat leider kaum funktionierende Geräte.

Perfect location for the busy old quarters, staff were always super friendly and bed was really comfy!

Shower took a long time to heat up and hair dryer was broken so asked for a replacement in room.

Thé location. The service, especially Alice, Hayley and Kevin who were so friendly and helpful. Breakfast was superb! Good fast lift.

No rooftop bar as advertised on website. Heated pool would have been nice.

Personnel très serviable et à l’écoute ! Petit déjeuner en buffet top

Fantastic location, amazing staff

Shower always ran cold + cold pool

Alles und sehr gut das reichhaltige Frühstücksbuffet über den Dächern von Hanoi

The staff were polite and helpful. The buffet breakfast was excellent. So convenient to everywhere. Definitely will stay in this hotel again. Strongly recommended.

There is no view from the windows. The swimming pool is small.

Spa and gym, sunset views, buffet breakky, aircon

None

Location was so very close to everything, they made our short stay very good.

good pool and gym, Alice and victor are very helpful

nothing

Great location walking distance to bars and food. Had room with balcony whch was great to watch the life of Hanoi pass by.

Breakfast was up two flight of stairs for young ones ok but for a couple of oldies bit challenge.

A nice hotel in the city centre, walking distance to restaurant, shops, market and attractions. Staff was very friendly and helpful.

Stayed here a few times and the rooms are always neat and clean. The staff are always friendly and polite and nothing is a bother for them. Thoroughly recommend this hotel.

Friendly helpful staff. Nothing is a bother to them. The hotel is very neat , tidy and clean. It is situated within an easy stroll to many main attractions. I recommend this hotel to anyone .

Really tasty and diverse breakfast, great pool with a view, terrace in the evening. Great location on the edge of the old quarter. Rooms ok, spacious enough.

All good, nothing to complain. A tiny accident with a pool during our stay, quite nervous but we all ended up ok. The staff don't speak English too good, but they try their best. Just to let you know, the gym by the pool is small but equipped well enough. It looks nice but is actually outdoors. It was simply too hot to work out in that weather.

The location is perfect, close to everything. The rooms are clean and comfortable, restaurant and rooftop pool have the best views in Hanoi. Breakfast food selection is also excellent and the staff is very polite and helpful, always there to help out with anything needed. This is my 5th stay here and I never had an issue and was always happy with everything.

Central and close to attractions. Very friendly staff.

The most amazing and helpful staff with a wonderful location and great faculties and breakfast with a view!

Air conditioning not great quality.

Clean and close to the old town

Beverages at breakfast were warm and juices tasted terrible ! an easy fix but would be much nicer !

The location I just awesome , we did not need any kind of transportation to get around. Where ever we wanted to go, we walked , the staff was really friendly and they guided us and provided us with a map and marked it for us to where we wanted to go , we really enjoyed the stay , The breakfast spread was ideal to start the day . If you really want to explore Hanoi , this is the place to stay I give them 10 out of 10

Breakfast was brilliant and the Rooftop pool and lounge was a great addition as well. Staff very friendly.

breakfast was sufficient each morning , location walking distance around the old quarter staff very helpful and friendly two English movie channels

very disappointed with the pool it looked filthy and green so we couldn’t swim the sun lounge area be it winter was shaded and under a roof and the gym was small and requested you to remove your shoes prior to using it .. the spa was pricey in comparison to street prices and the room was basic and old fashioned but fit for purpose.

Excellent stay and friendly staff. Belgium beer around the corner. 5 minutes walk from the lake.

The central aircon system did not want to go cold setting.

The staff are amazing, so friendly and happy to help with anything you need. They helped us to arrange a trip to Ha Long Bay and a bus to continue our travels to Phong Nha. The room is comfortable and spacious and the breakfast is really good, lots of choice and delicious food. Special thanks to Tom, Alice and Harry for all their help during our stay! The location is in the old quarter and is a perfect base for exploring the city, with two small shops opposite for buying water and snacks. We would recommend staying here!

The pool area was a bit tired so we didn't use it, sometimes the room was full of condensation from the shower and the fan wouldn't clear it