The staff were vey friendly, room was clean, restaurant served a very good menu, and the pool looked nice.

Although the accommodation was advertised (and is still) as an “Apartment with Garden View”, this is not true. Previously this was an apartment, with 2 bedrooms, a lounge, bathroom etc., however the owners have now separated this building, into separate accommodations.

Nothing

I did not even check in as the host said that there was no electricity nor water. Was given a kettle to use to boil water and use a bucket!!! Imagine!

NEED TO BE IMPROVED

1.MUST AMELIORATE AND VARIATE THE MEALS 2.EVERYTIME CHANGING WIFI OR BAD SIGNAL 3. EXAGERATED PRICE RESTAURANT

The Guesthouse is really nice and the breakfast is good. Generally the staff is nice and speaks English.

The hotel was completely over-booked. They have sent people away, even woman, having in mind that this is the Kongo not Switzerland or Sweden. I was there for 3 nights. First night I had a room at the guesthouse and needed to share the bathroom with someone else. Not nice, but no drama. But the remaining 2 nights they shifted me to another complex about 5 driving minutes away. But there was nothing, no bar, no restaurant. Highlight was the WIFI. And finally I needed to pay 40 USD more than as booked. My advise therefore is not to book this hotel, at least not via booking.com. Not to be misunderstood: I love booking.com, but the staff told me to better book and pay with them directly.

The peace and tranquillity as well as the comfort that came with it

The workers didn’t seem very welcoming. a bit reserved towards customers

i always stay there. it makes me feel at home.

everything

The location is good and the food is Ok except the breakfast that is very poor. Professionalism of a Lady called Eunice to attend to guets queries. Congrats to her.

1. The unfriendly and unprofessional behaviour of a lady at the reception called Antho. She tried rudely to make me pay more than what I was taken. Thanks to staffs [waitresses] who helped in stating what exactly has been eaten. 2. I booked for an apartment but it comes that I was supposed to share a bathroom. I end up by getting another expensive room without kettle, fridge, iron facilities, etc as it was advertised. 3. The fist day I didn't sleep as the room was a "zoo" of mosquitoes. This was fixed the following day, thanks to Eunice.

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Staff