The people working there and their service is amazing. there is a huge number of different things, also local specialities, to try at the breakfast buffet.

unfortunately after the shower the whole bathroom is flooded because the water runs along the bath tube to the floor, wet socks inclusive.

The rooms were so clean,I liked the service from the staff, very friendly….

the showers need to be changed please

Pool area, staff and management, and hotel room.

the pool water could’ve been a little cleaner

Central location Breakfast had a good variety, but not particularly to my taste Cute welcome pack including candy and insect repellant Beautiful pool that I didn't get to use

Rooms were a bit dated; lights were complicated to figure out

it was clean and central

some of the staff seemed poorly trained. Not their fault but management

Since 2015 I stay in this Hotel from time to time and seen the improvements. The staff is very friendly and helpful every time. The rooms are very comfortable and clean and the breakfast leaves nothing to be desired.

The staff was very friendly and helpful. The room was very clean and comfortable. Breakfast with a large choice of different hot meals. Good location at Great East Road. We will come back for sure.

Conveniently located, courteous staff

There were not enough plug points in the room. Had to remove the hair dryer to charge my phone. We could charge only one at a time because there was no other point.

The staff were exceptionally good and beyond

Nothing, liked everything

Great service. We had an issue with the paint smell from the renovations taking place, the GM personally took us to our new room and was sincere and apologetic which we really appreciated. Food was very good and rooms were very comfortable and clean. Great location.

The place is nice and clean. The location is perfect, close to malls. Everything was superb, with so many facilities. i.e Gym, Restaurant, Laundry service,Massage room, Swimming pool, etc. We were offered a beautiful, clean and big boardroom for our online meeting. while the internet connection was excellent. It was such a pleasure being able to run our business for the premises. Both the Hotel and the Restaurant's managers were very nice people and they were very helpful I must say.

The loud music celebrating Valentines day, I felt was unnecessary, it went on for too long, till too Late(23h00), remember some of us were not on vacation, unfortunately, i had to suspend some of the work that was meant to be done that night. i.e Day's report, studying, etc.

The Staff were very friendly.

The room

The Hotel was very clean Nd staff were very helpful and polite.

The food in the Restaurant was very poor . Of the four days I was there I only had 1 meal that was half decent.

convenient location for my business travel and the staff and the trainees are always there to assist in many ways. Beginning to enjoy the pool area and the food and drinks. The service at pool area is great. The parking is very convenient too.

As a nonsmoking guest, I found that my newly found pleasure at the pool Area was compromised by my cigarette passive smoking. The choice of American music with too much references to “Niger this and that” is a bit insulting to black people, though seen as cool by other guests. There is plenty of excellent music out there to give your guests a better feel of the Zambian atmosphere. It took me a bit of time to realise I could avoid the arduous round about to get to the hotel when coming from the airport; using the underpass! Directions guidelines could have helped.

clean and friendly staff, good food!

beds need some work, bases make a lot of boise when you toss and turn at night.

Once again it was a successful stay! The staff is very very friendly, competent and helpful. Breakfast leaves nothing to be desired. We recommend the wood-fired pizza and everything from the grill at the restaurant. The rooms are very clean, the staff does a great job here too. Internet is fast and stable. Air conditioning in the room and clean an well maintained. The location is very good, right on the Great East Road. This is my 4th time staying at this hotel and it is always a pleasure and for me the best value for a hotel in Lusaka.

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The hospitality and the ambiance of the place,very clean food is good and plenty.

My bed was not good makes a lot of noise everytime l turn at night.l think its broken.

Great staff, room and food

The place is clean and the breakfast was great

Nothing

The room was nice, breakfast excellent and the ladies at the reception desk were always smiling and very professional.

The gym was a little small