it was central

Bedding was paper thin, itchy, lumpy pillows, basic room, bathroom shared between 4 rooms, key cards kept not working, people coming in at 2am-4am banging shouting screaming, student central. they couldn’t get back in their rooms so tried kicking the doors down. security called. police called. One family with young children who were housed there full time had to be moved as the noise was too bad. £1500 for 4 nights is daylight robbery. I asked for compensation and they refused.

Clean and perfect location.

Very expensive, very noisy and small.

Great location. I stayed there over Christmas while doing the Cotswold Way. Staff friendly and helpful.Nice to have microwave and fridge in room.

Very dark room. Brown decor didn't help. Room smelt a bit stale. Nowhere to hang clothes apart from a tiny clothes rail over the kitchenette which I chose not to use due to hygiene reasons! Other guests were very noisy. Lots of shouting in the night and a couple having very loud sex somewhere in the building. People using shared bathroom (next to my room) and not closing the door (saw a naked man in doorway of bathroom when I came up the stairs one day). Pretty much every time I used the shared bathroom, I had to step over puddles on the floor.

The room was spacious the only problem was the card passes but overall nice the view could do with a good trim though

The back yard was very overgrown

It easy to get to everywhere you have to go in town.

Only bad thing was shared toilet but thats related in the price,still very good though.

The rooms were clean and tidy. Good location, good price for Cheltenham.

The only thing I didn't like was no on-suite facilities, but the price was very good so its expected.

Location good.

Having to go to another hotel to get key, no parking at either site. Having to have £100 held on my account out for 4 days after leaving.

walking away from it

everything

Sharing bathroom and toilet is not pleasant. Some rouges unirate in the bath which splashes every where.. and made the facility very stinking 😡😡😡😡😡

Location, freeze, Owen, cleaning Donne by cleaner

No wash basin in the room, very small bath cabin,

Very friendly staff and good facilities within the room.

Shared bathroom.

Nice room.

Heating was on to the max. Stank of weed Shared bathroom door lock was broken

Not having bathroom in room was a pain especially as I had to go a lot! Having the reception at a different hotel was also a pain. Bed very low, especially for older people. Perhaps this should be mentioned on website.

perfect location and great service from staff

shared bathroom with limited water pressure