La cama era cómoda y el desayuno bien

No te contestan a los mensajes vía booking, alegando que lo tienen prohibido, cuando en todos los demás hoteles si pueden…. Tuvimos que pedir el favor a otro hotel para que llamasen y nos confirmaran la reserva. Te hacen pagar una fianza de 500k vnd, por si haces algo a la habitación y en el check out te hacen esperar hasta que comprueban tu habitación.

Location !!! Beautiful reception area, and breakfast room, lot of love to details . Breakfast staff amazing ! Super yuck, great food, probably the best breakfast buffet we had in Vietnam …

Misleading fact # 1: pool - there is no pool, there are 3 “whirlpools”. No swim .. ok. Nice to cool off. But you can’t advertise a pool ! Misleading fact # 2: free minibar - you are entitled to 6 drinks in the minibar (2beer, 2 soda, 2 water) that’s it. Afterwards you will be charged Misleading fact # 3: room description. We booked a family room for 4. That’s how it is advertised on booking . 2 adults, 2 children (4+6), 1 infant (1 year). Not only where they trying to minimize the amount of people in the roon ( -against their own policy) , they were kicking the baby out ! Only because we said we would cancel the booking and leave they came up with idea to charge the baby almost 500.000 Dong. The staff at reception clearly has NO understanding of how to treat paying customers . The guest has to be valued . There fire we cannot recommend this place to anyone traveling with small kids. It’s a shame ! This place could be a 10/10 ! In a months of traveling thru Vietnam we have not met such stubbornness and ignorance. This ist clearly not international standard of hospitality for a hotel … sorry. And we were not the only ones being treated falsely …

Perfect place to chill out after a stressful few days.

Would be more accurate to describe the pool as three jacuzzis with different sizes and could be hotter but was still lovely.

Location

Wasn’t as advertised

Ottima posizione, molto originale come hotel, stanze grandi e comode.

Lo staff non è riuscito a prenotarci un trasferimento dall’hotel all’aeroporto. Continuava a capire che volevamo un tour per l’aeroporto. Eppure parliamo inglese correttamente. Ci siamo arrangiati con Grab

The breakfast was good. The location is central and walking distance to most attractions.

I stayed at Cochin in 2018. It was such an amazing experience then. Now it’s a shadow of its former self. There is no sauna and the jacuzzi doesn’t work. There are three pools on the rooftop. They used to be hot, warm, and cold. Now they’re all the same temperature. When I asked about the sauna, the staff said it’s under maintenance. When you look where the sauna was, it’s just rubble. And the sign to the entry says the “maintenance” started in June 2023. None of the gym equipment works. It’s mind blowing the staff still proudly direct you to a room with broken equipment. Cochin needs a lot of work to get back to what it was. Find another hotel. These people gave up caring long ago.

El personal muy atento, el servicio en todos los aspectos excelente, la ubicación mejorable.

todo me gustò

L’odeur La propreté Le style (décoration) Le roof top L’emplacement Le petit déjeuner était vraiment top !

Le personnel était un peu froid Le lit était dur