Actually a nice area but the rooms need renovation - and better maintenance - the management should visit the rooms here more often. It's clean, the staff are friendly. The food in the restaurant was good. A good hotel if you are passing through and definitely worth a stay once the rooms are perhaps renovated.

Fly screens broken - fittings in the bathroom/shower old and partly not working, terrace very careless and the furniture very neglected. Even when I asked the staff, nothing was fixed.

Good food in the restaurant, staff were helpful, place was quiet

It was a bit further out of town than we thought....

Wait staff were nice

Bathroom amenities need attention. No soap stands and toilet roll holders

Restaurant staff helpful, pool area nice, location good. Room well cleaned.

Check-in, awkward rate debacle, had to pay on site, convoluted and very uncomfortable “what rate were you quoted” scene. Clearly illustrating there were multiple rates and my custom/price would depend on my answer. I found this rude, I am a guest I would like to think I was paying the fair market price for what was provided. As opposed to whatever internet splurged ad I clicked. Additionally this was fueled by a wildly disparate bank rate on the local currency that left me feeling ripped off. Check-in staff were disdainful and condescending around this. Proudly informing me that the booking agent I used was the source of my current awkward discomfort. I don’t know the rates, I paid online and thought it was sorted. I am not a criminal and I don’t know what rate sheet or hotel insider process you want me to know. It was not pleasant. Building where my room was located was very austere tile, some carpeting would absorb more sound. I am a heavy sleeper but I still awoke to slamming doors and voices. Bar ran out of Mosi beers. It is a business lodge, but could be more hospitable, stay felt cold and dispassionate, profit driven.

Room size, staffs, food was ok

Our room was located near by the carpark and office. We were the only one stayed there and lots of empty rooms. It was a bit noisy in the morning from the car park and office area.. Room size was big but the pillow was too high. Shower and bathroom door can't be closed.. Also lunch service was really slow, we waited for an hour for a food. Again, we were the only guest at the restaurant. However, dinner service was excellent. They need to fix the sink too.

Had a Wonderful stay

cleanness

nothing

neatness

nothing