Dear Booking.com , This is my second experience with the bookings that I don't get the accommodation in property which I have booked . After I reached the hotel they made some story of water flooding and put me in a place which cannot be named as a hotel at all . The room was with no basic amenities , very poor in maintenance , stinking linens , AC with no controls , it can only be called as an airconditioned space nothing more than that . I look forward for a decent reply and action from booking.com . Or else the entire amount and the cost for pain and suffering the be reimbursed for having landed in this situation , considering the outstanding relation with booking.com . I am looking forward for my up coming stay booked through you at Amsterdam in a decent way . Regards Nair.

The problems are explained above , things should have been better if the property which I have booked was given to me.

Nothing

Garbage room Dirty bathroom Dirty bedsheets Dirty tv Dirty pillows All garbage

Breakfast was not very good and not full of everything. And it was in another building

room was at first like a refrigerator., maybe +15 C Later we goot a heater which was connected into mains in a dangerous way. But when it was on, step by sted the room reached an acceptable level in temperature.

the booking was done on 20/10/23 and received confirmation and we called the property on 1/11/23 to reconfirm and they confirmed again, when we reached the hotel at the mid night they are saying we do not have the room though while doing booking we mentioned the arrival time also. We were completely Shaked in the midnight where to find another hotel for stay. It is absolutely not acceptable, because of this instance we are very much doubtful to further doing hotel booking with Booking.com where these kinds of facilities also available, who has not bothered about the guest at all.

The location is very close to Delhi Airport and it is good for a transit stop.

The general upkeep of the room in general, while there is room service, but do not allow outside food through Swiggy/Zomato. Restaurant is a building away and through the night there was loud music from a nearby bar.

I and my wife liked nothing. It is a very bad property.

The room was not clean, the bed sheet and the blanket were full of spots and dirty marks. Also, they forced us to take food from the hotel restaurant (which is very very bad) as they do not allow outside food.

Prime location

Ac not working properly

Service and spacious room

Location