The location was great, right next to the entrance towards the Medina. The bed was large and comfortable. There is a nice patio next to the bar, which was however unused and undergoing repairs. The hotel staff were very friendly, and helped us to check in early.

The room was not really clean, and there was just a thick layer of dust on the floor. The room, although large enough, had no furniture other than the bed - so our stuff had to end up on the dust. The Aircon had no controls, so we could not switch it on or off. The pool had water, but because the pump was not on, it had collected dead insects in it. I fished some of them out with a net, but there were too many to bother swimming in the pool. The hotel seems like it has seen better times, and needs a new injection of love and care.

loud noise - couldn’t sleep no hot water

Best location for visiting the old medina of Fes Amazing service and care from the hosts at the hotel. Wi fi perfect. Really lovely people and place. Thank you so much.

the location

nothing

Everything

I love the location , it is unbeatable, so central and very very safe, (i am a solo female traveller), there is a taxi rank and pharmacy just outside and its only minutes walk from the Blue Gate, The room was beautiful, the nicest i stayed in on my trip, it was so very clean big and spacious and it led onto a lovely balcony where i coukd sit and watch the street below. The pool is fantastic, its clean and a great size for swimming, i was so lucky that there was never many around while i was there, i felt i haf it to myself which i loved. The hotel itself is beautiful, i think it had previously been some kinda embassy or consulate or something so it is a very interesting building, it looks quite normal from the outside but once inside the place just gets bigger and bigger and more beautiful and curious to explore, there is a fantastic bar, which is a welcome relief in morroco and especially great for your first nights in the city or until gou get your bearings, I cant recommend this hotel enough, i loved it so much, i extended my stay for more days, i did not want to leave it and i intend to go back again soon and bring my daughters.

The only thing i didnt like was leaving

The place is very tradicional, very close to the Medina. Nice place to Stay, we Will repeat for sure. The emplyoe are very kindly always concerned about how do we feel and if we need something. Nice swimyng pool and very traditional. Great Choice

I loved all

The hotel staff is very nice and very friendly

The hotel staff is very nice and very friendly

Breakfast OK, but not exceptional.

The nightly music was bad, as it filled my room.

I like reception people very nice good 👍 person helpful

Location reception people bar music

Everything!!!! Staff kind... Lovelly... Good room, good pool, good bar !!! The only bar with alcool drink close to Medina

I dont understand why they use olds photos on website/Booking.com .... The hotel is new.....they should change the hotel's photos... I really loved this place, i got surprised 😀 Because everything is better than then the olds photos....

It was Ramadan and they were offering breakfast which would have been helpful to know ahead of time. The service was great and the beds were comfortable. This old hotel has a lot of charm, is right outside the old Medina and is being refurbished. It's looking good!

They prefer cash instead of a credit card. There is parking but it's a bit difficult parking on the street.

hôtel

hôtel

Location is perfect for visiting the old Medina, and taxis are outside for trips into the new town.

Not much.

Thank you very much for your service , clean and warm room . Don't forget help of team

Nothing

The hotel is very well located, at a walking distance from the old part of the city of Fez, at the entrance of the Medina, just next to the blue gate, within easy walking distance from the main square and the market,souk, restaurants etc. Very safe walking around and easy to find your way. The service was above and beyond. They really do take the extra effort to please their customers. I've appreciated the hospitality and the disponibility of the staff for every request, it was so excellent for A to z. Bedrooms were regularly cleaned and had an authentic feel. My room was serene and incredibly quiet. The hotel architecture is breathtaking and the interior design reflects a combination of both traditional Moroccan craftsmanship and authentic English style. Everything is well maintained and more than worth the value of the stay. I'm coming back for sure!

Very friendly. Good value

location, bar, staff