There is nothing is liked to be in hotel in including staffs. I am requesting a call back from General Manager you will find my number in my profile.

I had an extremely disappointing experience at one of the town's worst hotels. Every moment was a disaster. I waited for 30 minutes to check in, and the staff seemed clueless about the rooms and services. Javed, who handled my check-in, was unprofessional and lacked communication skills. Despite my reservation for a non-connecting room, I was given one. When I questioned this, Javed argued with me, insisting I had booked it, until I asked for proof. The guy saif called himself a manager, but actually he isn’t a manager and he was equally unhelpful. During checkout, my room was changed to another on the 4th floor, which turned out to be worse. It was infested with pests and mosquitoes, and there was no shampoo or shower gel. When I called housekeeping, they initially claimed the items were there, but upon checking, found nothing. There were no apologies, only a refill of shampoo in both bottles. The TV didn't work, and loud noises from outside disturbed my sleep. When I contacted the bellboy he way a guy from Napal,for assistance, he simply said there was nothing he could do, leaving me to endure the noise for another hour. It was a completely dreadful experience.

لايوجد شيء اعجبني

الكثير من الازعاج وعدم المرونه مع العميل اما غرف المساج حدث ولا حرج 😅

Clean and nice

Swimming pool area needs to have an open shower

Good location

A lot of things to not like. We did not have hot water for half the stay. Went to reception multiple times and everytime they say something just to make you leave. Good thing we had friends in dubai and when they call the property and threaten to take further action, only then they moved our room. Of course as other reviews say there were cockroaches. The isolation of windows is horrible so it is difficult to fall asleep from the radio in the halls and the noise from outside. No problem with staff, just they werent very helpful. The girl that you order food to, does not know english so you can be 100% sure the order will be wrong. Ordered a glass of wine , which was not cheap and the cup was full like 20% which was a total joke. Food quality is very very average. Overall, go spend 200/300 euro more and book something actually good not just pretending to be

للاسف مخيب الامال

لا انصح فيه ابدا مكان الفندق وسط الزحمة والغرف غير نظيفة والمكيف خربان والقوادين منتشرين حول الفندق

It has private parking in the basement

Not clean as if it is 4 star rated hotel.

The only reason to stay at this hotel could be its location.

My room was messy with lots of bugs. I told the reception, and they sent housekeeping to clean it. But the bugs came back. I told them once again and even sent pictures and videos, but they didn't do anything. The internet is not good here. If you want faster speed you have to pay extra.

The staff were very kind, polite, friendly and professional... The location of the property was near the metro station so traveling was very easy

The rooms were very pathetic with 1 room full of cockroaches. The 2nd room had problem with the key card which couldn't be resolved for the entire stay in the property