Lovely hotel, helpful friendly staff. Very helpful with wedding guests that stayed there.

Loungers around pool were completely taken every morning early hours or night before so no availability at all with sun umbrellas. We had to go to what is supposed to be private beach each day and pay for loungers. My sister complained here bed in room was hard and had to get toppers twice for bed.

Nice place and clean pool. Good food during our stay. Hotel's mobile app was great and easy to use.

Eigener Pool Schöne Anlage

Sehr ringhörige Zimmer

It’s perfect! The beach was beautiful and not crowded! Pools where amazing. Staff were so friendly! 9/10 due to a bit of glass in our room pool that my son stepped on and cut his foot.

Broken glass

Grote kamers

Extreem duur voor Thaise begrippen, gelukkig op het strand verschillende restaurantjes waar je voor een redelijke prijs goed kon eten en drinken. Voor zoveel geld slechte wifi helaas.

الافطار جميل ومتنوع

المبنى جدا قديم وبعيد عن المأمول ، لا يوجد فيه ميني بار + كوايه + استشوار هوائي + بانيو حمام ، المكيف اسبليت والبروده سيئة ، الانترنت جدا سيء 4G والواي فاي اسوء ، لا يوجد مظلات خاصة بالمنتجع على البحر

A holiday facility of average standards for families with children. Beach restaurant and bar area is cool with dj performance.

It has an ordinary, careless decoration. There is no traditional Thai atmosphere. When checking in to the hotel, I asked for water from the reception, but unfortunately there was none:( The beach is small and there are few sun loungers. An extra payment of 5000bht is required for sun loungers at the pool and beach. It's ridiculous!

It was our second time there. The resort is at the beach. Coffee bar at the beach , there is a pool. So you can chose , which is very nice. The people who work at the resort are very nice and helpful. Will come back again.

They just opened a new restaurant - beach club, looks very nice and cosy. Only when you ask for a starter and a main course, you don;t want to get the your main course and your starter together at the same time. So please make sure if clients ask for a starter you will first serve the starter and once finished you serve the main course. Hope the beach club will be successfull.

La seule chose positive de cet établissement, c’est son accès direct à la plage de Bang Tao. La seule chose positive.

Notre chambre paraissait vieillotte, et sentait l’humidité et la moisissure. Nous avons signalé le problème, et on nous a déménagés dans une autre chambre, identique!! Il ne nous était pas possible de rester dans cet hôtel. Malgré notre mécontentement, l’établissement a refusé tout compromis pour un remboursement, voir partiel, de notre semaine. Finalement, nous avons trouvé moins cher pour beaucoup mieux!

Hotel was great value for money. Good spot on the beach, pool was great and rooms were a great size. Staff were very professional and helpful. A very good location for kids, particularly young ones. We felt very safe in the area. There were a lot of restaurants nearby and we had everything we needed.

Resort was a bit dated but it was well maintained. Our biggest challenge was that Bang Tao is far away and there is no public transport nearby, so we spent a lot on taxis to sight see. However that said, there are benefits to this, as it meant more relaxation by the beach and a quieter atmosphere overall as we weren't in the hustle and bustle. The hotel did play music every night (until 10pm and 11pm some nights), which we could hear in the room. This was ok, but not my preference as I prefer quiet at night.

البحر والمسبح ويوجد اسواق شعبيه وبقالة بكثرة وصيدلية وغيرها

المبنى قديم ومتهالك بعض الاثاث والبوفيه سي جدًا روائح كريهة والاكل جيد واغلبه غير حلال وحار جدا لا يوجد تكيف والمطاعم الحلال بعيده جدا عنه

Everything was so good. Staff , food, all the place, cleaning. For me is the best place where I was been ! We have surpassed in the room from the hotel and I feel like I’m paradise. I want to back one day , exactly there !

The breakfast is amazing! So much variety. Cooking station and Thai coffee cart. Best breakfast I’ve had so far.

The beds are as hard as a rock.

Room was realy BIG. We had a pool access room, loking on back side, and it was amazing. Pools are great, easy to access and clean. I love that there was a lot of trees. Beach was close and clean. Breakfast was great.

The location , food and staff were very good

It is quite far from patong area and where all the action and touristy stuff is

The pool and beach are stunning

You have to spend 600bht to use beach loungers and 2000bht to use the pool loungers that are in the water. For us it's a little out the way but the hotel is stunning.

staff friendly and helpful, room comfortable, great location.

nil

The amazing lagoon style pool was lovely. Rooms facilities suited our needs. Breakfast buffet had many things to pick from.

The hallways into the rooms very very unwelcoming and filthy dirty. They could all do with a high pressure water clean. The rooms are clean but not the hallways. Difficult to find out what the hotel offers as no folder in room with program or information, such as the shuttle bus. Food and beverages very expensive and cocktails seemed very diluted in happy hour. As a non smoker this was not very pleasant for me, as people smoking cigarets and marijuana that smelt out our room. The air conditioner was leaking water into our room. TV could not get any reception. We booked 2 rooms and we were placed in different buildings and told no rooms available closer but this did not seem to be true. The main issue, paying for a sun lounge at the beach at $30 AUS per day per person is ridiculous. When i booked the hotel months ago i did not see this in the reviews. Had I of known this I would not book this hotel. The resort is advertised as private beach, it is not private and you need to pay extra for the beach. The location is very far from attractions and not many shops or restaurants close by.

Everything was wonderful. Rooms are big and comfortable. Breakfast was very good. Although it would be better to see some more vegetarian options. Swimming pool is the best part. Kids just loved it. 2 kids clud and another slides area were very helpful in keeping the kids busy Beach is also very good. Staff was very helpful. Shuttle service to local markets is a bonus point. Overall a wonderful stay. We look forward to come here again many times.

location

rude reception staff wrong room given aircon broken shower head broken

Nice pool close to the beach. Wonderful breakfast!

Far from the city and activitys. High pricing in restaurants in hotel and around.

The location of the hotel was good and the cleaning staff were very nice.

This was one of the worst hospitality hotels we have ever stayed at. The communication at the hotel was very bad, we asked them about chairs on the beach but they were unable to provide a hidden policy saying that chairs are extra. The policy on bookings.com also does not state that chairs are extra. If you are going to call yourself a beach hotel and then not provide something as simple as a beach chair then this company does not know anything about hotel hospitality. The restaurants were all empty during the night and so we're the bars due to the excessive mark up on drinks and food around the resort. To give an indication on the markup of drinks, the resort sells a coke for 80 BHT however at the supermarket is only 8 BHT. If you want your guests to enjoy the hotel then why make everything so expensive. Even guests from Europe were complaining about the prices. After I paid the hotel bill they messaged me when I was already home saying I must pay extra because they had to make an extra bed for my girl who we did not want her to share a bed with her brother. Why did they not tell me this at the hotel which we stayed at for 17 nights. Why did they not say this when I paid my bill on the last day? Lastly they was not a single employee that could understand English properly, every day the employees just said they do not understand.

Big, spacious room, bed, bathroom

You have to extra pay (very expensive) sunbeds or pouffe on the hotel beach area

very nice

Fantastic location right at the beach. Big pool, plenty of space for everyone, plenty of sunbeds. Nice playroom for kids.

My room door wouldn’t close unless I slam it really hard. I can imagine people didn’t enjoy me doing it at 5am in the morning (morning person here). I complained to the front desk right away, they sent a team to fix it…but the guys said nothing they can do and all doors here are like that. lame. i would love them to have a proper SPA. Tgey only had massage tables next to the restaurant, no privacy, loud music..i first booked it then had to cancel. Gym equipment is old and requires maintenance. No sanitizer in a gym, even though rules say whipe equipment after use. I would! If tissues and sanitizer would be provided. Also small towels in a gym is a must…and none were there.

location

room service

Location

Sun loungers on the beach not free