Nothing

Hotel on reconstruction, so be ready to live in a dust. Very noisy all the time. It’s not 5*hotel, very overpriced

Great service, great location, great amenities

Everything

The lobby under construction

The rooms were comfortable and clean.

I didn't like paying for my refill of black coffee. That seemed a little cheap. I did enjoy swimming in the heated pool, just wondered if there should be a life guard?

good location! the rooms are very functional and nice. four star hotel. not five!

hotel is under construction. a basic hotel. it doesn’t feel luxurious in any way.

The heated pool and the pool area on the seventh floor were spectacular and were perfect for a spring break with kids in CDMX. The staff was very attentive and the little snacks in the pool area were perfect for travel with kids. Definitely recommend!

Amazing location in Polanco, a beautiful residential area, and right in the middle of bars, restaurants and shopping

Nothing really. Except that a major renovation is on for all public areas of the hotel, for most of 2023

very organized and clean

Very pricey

location

it had extensive remodeling in the lobby

excellent rooms - cleaning, gym and sauna and wellness

WiFi wasn’t perfect breakfast was very expensive

Break fast spread is good.

staff friendliness and very clean. amazing location

Clean room and great service

Everything was great

quiet, safe, super comfy bed, great food, location is fabulous