Good sized pool, jacuzzi and outdoor bar. plenty of sun beds. Taxi rank at the hotel to take you into town. Cheap drinks at the bars.

No hot water for 3 days even after speaking to reception everyday. Wi-Fi was poor and sometimes not available in the rooms. This wouldn’t usually be a problem but due to the weather we were hotel bound for a few days. We spent Christmas Day at the hotel and there was nothing planned or available which was a shame. Very basic room and didn’t have a fridge.

Lovely pool area although parts of it need refurbishment.

Soulless vibe to the hotel. No effort made to ensure guest were happy. Whole hotel is in need of a facelift. Would definitely not recommend all inclusive here.

location

The hotel is old, dated, most staff not friendly, hard bed, hard pillows, difficult and dangerous bath tub to get in and out of, shower head extremely low, no conditioner just weird smelling shampoo, no wash cloths, “free” breakfast not good, coffee even worse, see through curtains in room - not “black out” by any means, dresser drawers fall out when slightly opened, wall unit a/c barely keeps room cool, oddly small TV, moldy bathroom on, rusted soap holder in tub/shower….. Oh and double charged by booking.com and hotel claiming they did not receive payment from booking.com so had to pay in full upon check in. This issue was resolved after I noticed that booking.com did indeed charge my credit card and went to front desk to inquire. The double charge was returned to me in cash rather than onto my credit card. Bizarre! In the decades of travel all over the world, that was a first. This hotel is a Wyndham? What a joke. I will never book with your company again. What a mess straightening out the double charge through no fault of my own.

Breakfast had long hours and good options. Convenient location.

Water from the shower smelled faintly like sewage. Beds were hard and there weren't any sheets besides a very thin one.

We only stayed for two nights and did not book the AI option. The hotel is really nice (though needs some patch up in some places), but all in all we had a great room with all the amenities we hoped for. The staff was very nice and helpful. Breakfast was good - nothing special! We really enjoyed the pool!

Since we did not have the AI option it was a little hard to pay our drinks with cash, since there was never anyone who could do it or we had to wait extra long on change.

Beach club

excelente ubicacion para quienes van al IM 70.3

staff en piscina y bar, servicio lento y mala gana.

Most of staff are very friendly and helpful. Christian-bar tender at La Papala bar on the beach was knowledgeable and very friendly to all guests that he attends and always making sure they are taken care for. Foods are mediocre except for Italian dinners with excellent foods- Kudo to the chef who prepared Italian dinners

outdated facility. My bathroom tub has cracks in the tub- All public restroom and bathroom with the guest room have very tight space. People above 5'5 will have a hard time fitting their legs and knees in such a tight space

the location and the dive school dive paradise is exceptional. the hotel is terribly run though! absolute chaos on front desk

location was ok

The bathrooms were out dated, the tubs were peeling, no towels in the rooms had to request them

The wifi has greatly improved since our last visit. That made us very happy. I can see that improvements are being made. However I miss the beautiful statue that was beside the fabulous pool. Comfortable beds and great A/C. I prefer to have meals at the waterfront restaurant, I wish more meals were served there. Dinner at sunset there would be lovely!

The food has not improved. Its not very good. That's the main issue with this property. I love trying new things, but most dishes were bland. The specialty nights foods were better. I don't do all inclusive, so I pay for our drinks, so it would be great if the paid drinks were better. I understand making small low quality drinks for all-inclusive people who may abuse the program, but if I'm paying full price for each drink, it should be worth it....

Vibrant atmosphere, staff were AMAZING, pool was relaxing and warm, TV had both English and Spanish movies all the time, right across from scuba diving and pick up for snorkeling, decent walk (22 min) from the pier

Breakfast was ok

The place is run-down. At most it can be considered a 3 star hotel for sure not 4. The AC in our room was leaking when we arrived. They sent someone to fix it but left it doing a strange loud noise. Nobody came to clean the leak. We asked to change rooms as there was clearly something wrong with the AC but instead they sent someone to fix it twice. At the end it was never fixed and we could not sleep due to the sound of the broken AC

Buffet, omelets, good variety but no babon

Bed was hard, pillows smelled moldy

Free water dispensers/good breakfast

Unprofessional staff, everything is outdated, poor gym, rooms smell like mold, pool is really dirty

Nice breakfast

Flooding in rooms, unfriendly staff, Very old but very expensive

Low price Nice pool

Terrible bath room. Not much to eat at night. Room service take cash, can't charge the room. Very basic

Location was great, close to everything. Food was great. Staff was welcoming and caring

Pillows were hard. A lot of insects, ants crawling in bathroom sink, mouse poop outside on the windows. No beach, just rocky area

well situated, always clean and good A/C

rooms and gym out dated (feel like going back in the 70s! No mini fridges in the room and showers/bathtubs should be upgraded…this is not what you expect when booking at à Wyndham!

The rooms were nicely laid out. It was great to be able to watch TV in English. The pool was very nice to relax in. Also the evening music was nice, even if I didn't leave my room in the evening. It sounded like everyone was having a good time!

It was a bit weird to step so high up into the tub and to get out of it almost was a bad landing. I am pretty accustomed to the height to get in and out of a tub and I wasn't ready for the extra step out. Also found the height of the showerhead to be a bit low. And I'm not a tall person.

The pool was nice.

The power went out and it was incredible hot over the night, some rooms were working on the backup generator, but ours was not. couldn’t sleep, it was very hot. There was a lizard in the room during the entire stay. Cleaning in the room was minimal. The wifi was very very bad. The breakfast was average, lunch by the pool was average too.

Beach is great, but NOT sandy all the way. Water can be accessed via stairs. Offers all options from sun to shade, sunbeds and -chairs, hammocks. Direct scuba diving option from the beach! Or book a boat trip with the on-site dive-shop and embark right next to the hotel. Breakfast was good. Drinks at bat are good quality and cheap. {except beer}

The room was adequate. However the door to the adjacent room (romms could be connected on demand) did not block any noise. You can follow the entire discussion of your neighbours Dinner had poor quality and limited choise.

I love the little beach area and the access to swimming in snorkeling.

There wasn't much options for vegetarian or vegans but the breakfast works for us.

excellent location and friendly staff

food was average

Nice, clean and quite

I would have like to have had a little bit more entertainment options such as karaoke or dancing in the evening around the pool etc