Location

Rude, uncooperative staff

The person who checked us in was SOOOO rude. It was 6:30p and she said our room wasn’t ready because of the amount of check outs and we had a suite. I, of course, said something because check in was at 3, it was 6:30 and her answer was extremely rude and non apologetic. The next day front person was amazing! So accommodating!

Needed updated but they were started on updating

Very Comfy, and friendly staff.

Good location

The construction was terrible. We couldn’t see the entrance and parking was a nightmare

the overall facility was nice but check in was a nightmare

Check in was a disaster! I called the night before to further confirm reservation and alert them of my late arrival. When I arrived at 8:30 PM I was informed that I did not have a room. Upon further discussion it was determined I didn't have a room because they didn't have a clean one.. their excuse was their computer system went down at 3:00 in the morning and just had gotten back up. And the cleaning crew did not know which rooms to clean. That whole concept was absolutely lunatic.. I was tired from a very long drive and was expecting a room As soon as I got there,. They did not even want to check me in And let me wait. I finally convinced them to check me in and give me a room key then I had to leave for about an hour before They were ready for me to get in my room. Makes me wonder if I had been on time For a check-in What I would have had to have done at that point.

clean and convenient to all things

no breakfast

suite style room with good facilities and space

Close to establishment we wanted to visit.

Construction was going on. Hard to get into.