Excellent location that gave one a feel for living on the island.

Great comfy beds, lots of blankets, lots of beach toys AND a wagon for going to the beach! Very clean too!

The property overall was clean and in a great location. Everything worked as it should.

Beautiful home in the perfect location! Can't wait to be back!

We stayed at this property with family October 2021. This time was three girlfriends. Property is in a great location. It is comfortable and clean. There were a couple of things that were broken or damaged upon check in. There was a broken stemless wine glass on the shelf with the other wine glasses. And the two bottom drawers of the refrigerator were not usable because the guides were missing (actually were in the adjacent cabinet) and when I initially opened the fridge they almost fell out and would have landed on the floor. By the looks of the drawers, they might have already done that. My friend that stayed in the bunk room said the mattress needs to be replaced and there was significant water damage along the baseboard in the shower area. I grew up in Newport in the 60’s to the 80’s and love to visit and will return to Balboa Island.

Broken fridge (and false advertisement). Impossible to get a hold of property management. It ruined the first 24 hours of the trip. Very stressful. Lost value of hundreds of dollars in groceries that spoiled. Promised to compensate me, but have been giving me the run around since with no resolution. Spent hours on phone with their “call center” that’s not local and begging them to put me in contact with someone local or give me their number myself. They refused and after 45 min of arguing, was given to a supervisor or got a hold of the local team but still I couldn’t get the local contact info and had to be routed through their internal system each time I called, having to repeat the problem Furniture overwhelming smell of urine (dog pee?). And dog hair all over your clothes. Complained on first day, told they’d send cleaners, never came. Couldn’t enjoy the patio sectional sofa outside due to overwhelming smell of urine as well. The entire place is like putting lipstick on a pig. The pictures online make it look upgraded clean and beautiful. In reality, the fancy Viking fridge is old, even if working the drawers inside are all broken, dirty. Dog hair and pee noted above. Clogged bathroom sink. Dirty (like full of sand) Tupperware in cabinets. Very disappointed. I’ve rented houses on Balboa island many times as it’s a great staycation location, I will not only never book this one again, but STAY AWAY FROM ANY PROPERTY MANAGED BY VACASA.

Loved this vacation rental on Balboa Island. It was very clean and well stocked. 3 bedrooms all with their own bath and a 4th bath. Beds were comfortable and showers were great. Loved the kitchen with Viking appliances. We had a lot of rain and it was nice to find games and also the fire place is cozy. Very close to the ferry. This is a vacation rental, not somebody’s vacation home so there is a difference. The management company was great although we didn’t need a lot of explanations for anything it was all self explanatory. Also great that they have a garage for parking if you have a smaller vehicle (truck or larger SUVs would not fit but street parking was just fine as long as you move for street cleaners).

Loved this vacation rental on Balboa Island. It was very clean and well stocked. 3 bedrooms all with their own bath and a 4th bath. Beds were comfortable and showers were great. Loved the kitchen with Viking appliances. We had a lot of rain and it was nice to find games and also the fire place is cozy. Very close to the ferry. This is a vacation rental, not somebody’s vacation home so there is a difference. The management company was great although we didn’t need a lot of explanations for anything it was all self explanatory. Also great that they have a garage for parking if you have a smaller vehicle (truck or larger SUVs would not fit but street parking was just fine as long as you move for street cleaners).