We arrived on Monday evening and were able to get in with no problem. However, we were not given the code to open the garage door. I did call Vacasa and was quickly helped. The house was relatively clean with the exception of some items under the couch and a few cobwebs. Nothing that we couldn’t live with. The decks were very nice but the upper deck had no way to get down to the yard or lower deck. If it is supposed to be dog friendly, there should be a way down to the yard. The ice make was not working. We had one of the freezer drawers filled with ice and a couple of plastic ice trays that were frozen. I called Vacasa and was told they couldn’t get anyone there to check on it till Monday because of the holiday. They knew there was a problem before we got there because of the ice and trays. The problem should have been fixed before we got there. Other than those problems, the kitchen was fully stocked with starter supplies and so were the bathrooms. The kitchen had plenty of pots and pans and utensils. We had a delightful stay. The queen bedroom upstairs got unbearably hot. We could not figure out why! We had a wonderful time and would stay there again.

Wonderful home. The location is close to grocery stores, restaurants and downtown. The neighborhood is quiet and has great walking trails. Sandy Canyon trailhead is a short drive right off Lake Mary road. The kitchen is fully stocked, very comfortable beds. Ours dogs loved the large backyard. We would definitely stay here again.

Beautiful house, well stocked and liked that all of the light switches were marked. However, the internet was spotty and we couldn't get the TV to work. Also, the thermostat in the basement didn't work and it got cold down there at night.

The house was comfortable, clean and fresh. The beds were very comfortable. The neighborhood is great. Amazing location.

Overall, our stay was wonderful. The house is great and had everything we needed. We definitely would stay here again. Comfortable beds. Very clean. Great outdoor seating and accessible walking path. The only issues we had: The code to unlock the front door was incorrect and it was difficult to get in touch with someone to help. I had to dig through my MANY emails to find the garage code. We ended up just coming in and out of the garage when leaving the house. Also, the Wi-Fi information was incorrect as well. Two of us had work meetings and had to dig around to find the Wi-Fi name and password. Other than that, great stay. Loved the beautiful home.

We loved the house, even our dog was in heaven, he really enjoyed the green grass by the park. The house in general is really nice, very clean and the natural light is perfect. The only bad thing is that we received the wrong code to get in the house and it took us a while to get in contact with the rental property, we even had to call VRBO, it was getting dark and we were not getting answers from Vacasa, the rental place.

We had two things come up that caused some inconveniences. First, the door code we were given did not work. We got property management on the line (Vacasa). They confirmed that the code was correct, but it would not work. They were able to get us into the backup lockbox to use the physical key, and that was fine. Second, on the last day of our trip, we came back to the property to hear an alarm sounding. It was a water detection alarm on the bottom floor. The sump pump was backing up with water and beginning to leak out onto the floor. Got with Vacasa who sent out the local manager to assess the situation. He called for a plumber and told us he should be there within 1-2 hours. Turned out to be 30 minutes. He was able to fix the problem, which just appeared to have been a clog in the line. We do not use cotton-based products (no wipes, only TP), so I don't know if we overwhelmed the system (5 people) or if it had been backing up for some time and finally overflowed during our stay. We had to do some cleanup after the plumber left (drying up water, washing and drying towels, Swiffer wet jet and Lysol). Wasn't too happy about that, but it didn't take long to get the water up, and we did not have any recurring issues. Despite all of this, we loved the home, the layout, the location, etc. It was a perfect place for our family to spend time in Flagstaff. I would definitely recommend it to others.

This house was great! Cannot recommend enough.