the location was a pleasure

Pier Harbour is in an excellent location in Victoria Island, close to all the restaurants and event locations that we needed to attend so it was an absolute joy to be able to access all of these without the usual 2 hour minimum car ride! The apartment was extremely well equipped and just beautiful and it was also an absolute delight to be able to freely entertain our friends and family within the lush surroundings. There was a bonus Friday Night Grill which we stumbled upon on return from a night out, which was an unexpected pleasure! We were also invited to the NYE party but had alternative plans and could not make that. I requested an hour later checkout and that was also not an issue. Overall an awesome, if slightly expensive experience that brought a lot of joy to my nieces, husband and I.

Not one criticism except for maybe the fact that the day before we were due to check in I received a text message saying my booking had been cancelled due to lack of availability which was untrue and may have been generated because someone was trying to re-sell a booking that we had made and confirmed which is wholly unethical. The situation was turned around purely because we had connections, which does not apply to people who don't? Making it wholly unfair!

Everything

Nothing

There wasn’t breakfast (not included for this facility normally) but the property is very upscale. What you see online is exactly what you see in life. Very pleasant staff, courteous and helpful. In the middle of Victoria Island with lots of restaurants and places to go. Very safe, and convenient for business and leisure travel.

The railing at the balcony was dusty, I guess because of the harmattan plus the rail paint fading off. But that’s really 0.000001% drawback compared to the magnificent ocean and city view and general service👌🏼.

There was no breakfast. Facility do not have a restaurant and no Spa.