Front desk staff is always courteous

NIce place to stay for a few nights.

Always clean and never smell scent from cigarette and/or marijuana smoke like most hotels in Atlanta area.

Title: A Mediocre Stay at Comfort Inn and Suites: A Brief Review Introduction: During my recent stay at Comfort Inn and Suites, I had mixed feelings about the overall experience. While there were some positive aspects, there were also several areas that fell short of my expectations. One of the highlights of my stay at Comfort Inn and Suites was the friendly and accommodating staff. From check-in to check-out, the hotel employees were polite and attentive, always ready to assist with any queries or concerns. Additionally, the location of the hotel was convenient, with easy access to nearby attractions and amenities. Unfortunately, there were several aspects of my stay that left much to be desired. Firstly, the cleanliness of the room was subpar. I noticed dust on surfaces, stains on the linens, and a musty odor that lingered throughout my stay. This lack of cleanliness was disappointing and impacted my overall comfort. Furthermore, the amenities provided were not up to par. The Wi-Fi connection was unreliable and slow, making it difficult to stay connected and complete necessary tasks. Additionally, the fitness center was poorly maintained, with outdated equipment and limited options for exercise. In conclusion, my stay at Comfort Inn and Suites was mediocre at best. While the staff was friendly and the location convenient, the lack of cleanliness and subpar amenities were significant drawbacks.

I never saw any recycling collection units. The curtains should go all the way across to block out the light completely. There was paint bubbled and flaking off the wall in our room.

Front desk agent was very helpful

Clean and up to date

Customer service was outstanding which is now practically nonexistent in the United States.

Very disappointed in our stay. If I had gone back far enough in the reviews, I would have noticed that there was no longer a hot tub. The property description absolutely still has one listed. Also, the pool had a weird film covering it throughout our entire stay, and while there were others swimming, we did not feel safe enough to swim with the unknown. The hotel was relatively clean and the breakfast was tasty. But overall would not stay again due to the pool/hot tub issue.

Thank you for the wonderful hospitality, comfy room & delicious breakfast! Everything was wonderful.

Clean hotel but the breakfast was a little lackluster. The pool was also closed while we were there which was disappointing as my kids were looking forward to swimming. The beds were comfortable but outside traffic noises made for a very loud room.

Great beds. Hotel is older, and the rooms show their age. Breakfast was biscuits, eggs, sausage/bacon, waffles, danishes, yogurt, etc. Walls are pretty thin.

We like the hotel but the pool is not open so the kids were really disappointed

I request a room transfer shortly after checking in because a huge bug exited into hallway from the large open space at the base of doorway. Front desk made the process a bit uneasy as she mentioned that no bugs were visible after a quick walk through. She also mentioned that no trail was left behind by the bug(s). Excuse me!

My stay was great. The room was really nice.

It was a comfortable stay, the hotel room was decent. But, parts of the hotel (the common areas) showed signs of wear and tear.

Excellent Customer Service

Its location is a little hard to get to but it was comfortable for a quick place to rest while traveling through

A quiet and nice environment for a weekend getaway, absolutely loved the heated pool. Will come again.

Clean room, did not smell bad, bed were ok, breakfast was great. Definately would stay again.

Staff extremely helpful. Very neat hotel.

Car was broken into. Window broke. Staff was less then accommodating.

Great stay with the grandkids.

The customer service here was phenomenal

Extra Cleanliness!!! Awesome service at all times!

Breakfast was good. Beds comfy. Indoor pool. Easy and very close to major roads to get around.

Walked in room to check everything out. Found a live bug crawling in the sink. Rechecked the entire room saw no more. Bed springs were bad sweaked everytime you rolled over. Floor was cheap flooring with dents. Half the curtains were missing. Young staff was very unprofessional. Not sure if family or actual employees. Would not stay here again.

This is a good, clean hotel with an EXCELLENT staff.

They false advertise having a hot tub and after you book you find it out they don't. That was the only reason I booked my stay and was very disappointed. The lady at the desk claimed they're trying to get it off their website abt having a hot tub but how long does that really take? Smh

This stay was nothing I expected it to be. This property needs major renovations done and security. As I was going to my room, I spotted someone sleeping under the table in the business center. Woke up the next morning and there was someone sleeping on the lobby couch with a blanket.

Does not have a hot tub as advertised!

Clean and nice staff, great location for our trip.