Nice view

great service, great food, great view, perfect hot spring.

The staff are so nice and the room is incredible! We will definitely come back! See you!

Stayed 2 nights with family of 3 in large japanese room. Very spacious and clean. Nice lake view. Love this ryokan with very grand yet traditional feel. Love the indoor onsen with Mt Fuji view. It has 1big pool, 1jacuzzi, and 4 individual pools. The outdoor onsen water is not hot enough though. It has nice resting area and 2 massage chairs in another room to relax. Offer free ice cream too! The bkf is buffet style with wide selection of food. Dinner is Keiseki with very well spread and high quality. This ryokan is also well located and close proximity to ropeway and many souvenir shops and eateries. Well recommended

Ryokan experience was great

out of our expectation, as i first wonder to book other resort which can facing Mt. Fuji but it was not easy to book so i finally booked here with Mt. Fuji view room, which was surprise as the room are modern clean , tidy and bright. our butler are super nice and try to communicate with us event she said not speak English. the public Bath are big and clean, tidy, but we got our own onsen in room, so we don't have time to experience it. my husband keep saying will come back and stay again. overall are nice just a bit deduce point was when we check out seem no concierge colleagues around to assist us for the luggage, we was checking out at 10 am which was the official hotel check out time.

The staff is excellent, facilities excellent, and the rooms are spacious and comfortable. Breakfast was supreme but unfortunately we were not able to reserve dinner during our stay. The local food options are a bit limited after 5 pm so be aware that your walking food options are small

Superb location, Perfect view, Spacious and comfortable!