A truly wonderful experience! Amazing food and service.

We did not know that our room would have only an outside shower, and it was about 40°, so we could not use the shower at all! Room was not genuine ryokan, as we had beds rather than futon and we had to go to a dining area for our meals. It might be better to stay in a room with a shared bathroom because those are in the older part of the hotel. Stinked odor of mold everywhere in the hotel Samiel were OK, but everything else was substandard. We were very excited about this day, which was our last evening in Japan, and it was a huge disappointment. The glowing reviews I read online must be from people who don't know what to expect at a traditional Japanese in

Lovely quiet getaway at this historic ryokan. It is over 140 years old and is still going strong with its delightful staff and beautiful natural hot springs. They offer a room with a personal hot spring which is the one we stayed in. Have to say would visit again. If you plan on ordering the dinner or breakfast be advised the portions are enormous but delicious.

Very nice service, and good view

Breakfast and dinner included and the food was fit for an emperor. Absolutely outstanding. Rooms were wonderful Highly recommend. Staff were outstanding

The staff is amazing. It’s away from the busyness but it’s easy to take transportation to be anywhere. The room is clean and comfortable. I had a wonderful time there, definitely want to go back again.

I had a fabulous experience with my senior mom at this ryokan. I stayed a room with its own open air private onsen. This property is old, I believe it has been over 100 years but it is being kept very clean. Every staff was very kind and helpful. They provided extra helps to assist my mom who is partially disabled due to her bad knees. I thank every staff who were very friendly and kind. I will definitely stay here again for next Hakone vacation.

The moment we stepped into the beautiful Mikawaya Ryokan, we felt so welcomed and relaxed. My friend and I stayed in a standard room with two large single beds/thick futons. The Japanese-style room itself was very comfortable, large and clean with the entry way & washroom, sleeping area, living room, and balcony separated by sliding doors. All the staff members - from reception to restaurant - were so nice and very helpful. I really appreciated the effort and care the staff took with my dietary requirements. All of my meals were delightful. Thank you so much :) The breakfast and dinner that they served was top quality and gorgeous! We also enjoyed the wonderful indoor and outdoor onsen; the little museum within the ryokan; and the beautiful grounds and setting of the ryokan. We truly had a wonderful experience in this magical and historical place. Some people may think it's a difficult place to get to from Hakone-Yumoto station, but it's really quite easy to get to. If you take the bus from the station, there is a bus stop across the ryokan. If you take the train from Hakone-Yumoto stn, get off at Gora stn and take the shuttle bus that stops at several accommodation, including this ryokan (you have to check the time of the last shuttle, though), or you can take the taxi, but I recommend bus or train as it's easy. I highly recommend Mikawaya Ryokan for top service, top traditional Japanese-style accommodation, the beautiful food they serve, and relaxing, quiet environment.