The property was nice, rooms were spacious and beautiful, and the hotel was in a great location. Employees were very friendly and helpful; however I would never stay at this hotel again. Walls were thin and you could hear everything. The elevators popped so loud that it was impossible to get rest. I had to call twice before they would move us rooms because the room we were in was so noisy. We paid close to 500$ for 2 nights and did not get much rest. I also booked this property because I was under the impression there was parking. I was charged 78$ for 2 night parking. I frequent NOLA often, there are more affordable properties that are not so loud amd parking is more affordable.

I chose this property because of it's location and because of the desk area for my cousin since she had to log into class during our trip. This was for my grandmother's birthday and everything overall was good. The bellman who helped us at check-in was nice and courteous. My check-in at the front desk was professional, just not as warm. Our room was good but I'm not sure that I requested for a disability room. Shower was difficult to operated as the handheld handle was the only thing to turn on. Guest services was contacted for more coffee and sugar but it never came. The room could use a few repairs like the door covering the garbage can was hanging, one of the couch pillows had cuts and the bathroom wall had writing. Otherwise, clean and comfortable room.

We stayed here for three nights with family for our trip to New Orleans. This hotel was perfect for us! The Central Business District is a little quieter than the French Quarter but everything is still within walking distance - there’s also a street car stop across the street. Lots of good restaurants and cafes nearby too. As for the property itself it is newer and very clean, quiet, comfortable beds I think it’s great for families. The staff was also wonderful and very helpful. I see some reviews complaining about the lack of a free breakfast but common…you’re in NoLa the food is the point of the city! Lots of great breakfast cafes right next door. Would stay here again

Clean, modern and comfortable. Kitchen is a plus. Location is great, not too far from the action but not in the center of the craziness. Front desk staff were very nice and helpful.

Room smelled like chemicals trying to cover up the strong smell of dog urine. There were wet spots on 5 different areas of the room the size of a soccer ball. Hair in our fridge! There was a burn mark on the desk so the room had obviously also been smoked in. I stayed with my young daughter so I was not happy each time we walked out of our room and I felt like I was at a Willie Nelson concert because the smell of weed was so strong. Also, one of the elevators was out of commission so wait times to go up to your room or the lobby were long. Lobby was cute and location was good. Everyone at the front desk talked so quietly, I couldn’t hear them and they acted like I was the problem. Overall not a great experience. Jimmy at the front desk was the best part of the stay.

Great experience, extremely close and walkable to most locations. Very clean, friendly staff

Requested and had confirmation for a King Size bed and got 2 queens. Free breakfast was Not provided as advertised. Staff was less that friendly.

The good: Great location—you can walk to just about anywhere. Close to all the action and away enough for a quiet sleep. Access to Garden District is just a straight cable car, which stops across the street from the hotel! We love riding the cable car—$3 day pass and $.80 cents for seniors! Exact change and you can pay the driver. Full kitchen—with so many restaurants around, you won’t need it but it’s cool to have coffee and tea in the room at your convenience or for longer stays. Friendly staff and doorman; they let us check out at 12noon Spacious room with big windows. You can see parades going by. Streetcar can be loud for those who are sensitive to noise. Washer/dryer for longer stay Nice gym Not necessarily bad but compared to nearby hotels they lack…. An inviting or cozy bar and lobby No free water bottles in room No breakfast like most Residence Inn; however, there are 2 breakfast cafes right to hotel. No coffee or ice water in lobby No daily maid service; only 3rd day of stay and you have to request before 9am; however, you can request extra towels and trash taken out Overall, a pleasant stay in a great location!

This has to be the smoothest hotel check in and check out of any hotel I’ve stayed in New Orleans in as long as I can remember, and I have been there many time in the last 40yrs. The valet parking is a big plus as well, The young man that parked our vehicle was so polite and helpful. Thanks for the experience. Sincerely, Tom Stone, Pensacola Fl

Amazing hotel with great staff during Mardi Gras!

Back from a cruise for a night during carnival season. Could see parades from room. Seating available on St. Charles. Staff was AMAZING. Super helpful with directions and assistance. Would definitely stay again. 10/10.

Great stay, rooms are a tad been worn but nothing crazy

Horrible Hotel

great all around ! prices in the snack stand are just absurd but other than that, it has been a great experience

Super friendly staff, efficient, allowed an early check in Mr Bull was the nicest ever.

Rooms were spacious and clean. Nice city view and walkable. Lots of dining choices near by. River walking distance as well.

My hotel room was clean, spacious and comfortable. I was pleasantly surprised and enjoyed my stay immensely.

Front staff was simply amazing!

Very clean. Loved the decor. I was glad I was able to do an early check in as well.

This hotel was great! Clean and comfy room. Not too far from the two stadiums and bourbon street. Would highly recommend staying at the Residence inn Marriott!

I was very impressed with the early check-in. Desk service and bar people were very nice.very enjoyable stay. Whould definitely come back.

Great place to stay…

It was really a good trip the rooms was clean and spacious

Always love staying here when we come down to NOLA. Friendly staff & great location. Can confidently say I feel say staying here.

Upon checking in when we got to the room the shower was NOT CLEAN! Hair hair and more hair

It was in a perfect location; very clean; downside is that there’s no breakfast like other residence inn’s provide.

The hotel room had a weird smell as soon as you enter but then you get used to it after a while. The shower pressure was too low. Otherwise it was okay.

Enjoyed the hotel

Room was very clean and spacious.

Not a bad location

Great

Room was probably one of the most comfortable I’ve had in a while, however the Fees and overtaxation iadded on to the bill is concerning. The Taxes are even added to the Parking Fee which is Insane because that’s literally you paying for a parking spot when you Valet and just wow…A Stadium Tax is even added to your bill, regardless of if you are using a stadium the hotel does not offer as an amenity smh