When checkingvin the desk host called to mske sure the room she was giving us was 'ready'. She was advised, that it was. We travel with food in a cooler, when opening the fridge, there was food left in it. I did advise the desk. Also, when traveling, we will not choose Tru agsin, there is no coffee pot in te room, and no microwave. These are an error on my part, i just assumed all hotels were equipped with these items. We carry food to heat at night, so we dont have to go out once we stop.

Morning staff not helpful or friendly. Our room mirror looked disgusting. I did take a picture. The other room I reserved has poop splattered on the wall .

The hotel is very pretty, safe, and the front desk staff were extremely friendly. There was a soda lid on the floor and a dirty handprint on the bathroom door so i did question the cleanliness

Excellent

Nice stay and great staff. Will stay again.

I continually stay at this property when I am in town for business. Its very convenient and I always feel safe there.

It was very good. Very clean, quiet, easy to check in over all excellent.

Very nice place and convenient right off the interstate. Comfortable beds and great breakfast.

The room was tiny without a coffee maker. The beds are uncomfortable. The floors are cold af The first v channels do not tell you what’s on tv, even the information screen says “ no information “ They charge me an extra 25.00 for something. I don’t even know what that was for. The room was way more expensive than it should’ve been because it definitely isn’t anything special

I think I will pay the extra $10 for aloft hotels next time. Shower was small, bed was uncomfortable, it never got cold, tv channels were horrible, walls are very thin.

Great

Nice location ,quiet enuff ,decent breakfast great place to start your day

Pros - good price, comfortable bedding Cons- Bathroom was dirty, and towels were very hard and stiff. You wan can hear EVERYTHING around you especially from the room above you. They were walking around and running around until about 2 am and woke me up around 7 am with the same loud stomping noises. I did not get a good sleep.

it was in a good location that was close to where we were going. the staff was very friendly and helpful in making sure we got our bags in the room and made our dinner reservations.

Staff was rude on arrival, but the facility was nice and very clean. The bed are VERY uncomfortable. Did not get much sleep at all. Everything else was great. It is right next to a shopping complex that has everything.

The gentleman upon checking in was great. Room was great and the AC worked so well. Breakfast was good. Bed is a lil stiff, but nice linens. Comvient location. Female that checked me out was a little short when i told her the shower was stopping up. Just smirked and said nothing. Maybe apologize and thank someone for informing you of the issue would be a better way of doing that. Overall I did like it and will stay again.

Having stayed in TRU many times in the last 5 years this property experience will ensure we never stay in a TRU again. The shower floor had a large crack running from the drain to the tile floor outside the shower. this had been "repaired" with what appeared to be black tar and chaulking hopefully not mold. The shower shelf was hanging loose attached with chalking. The room had multiple bugs crawling on floor. We checked in late afternoon so other rooms were not inhabited but our request for a different room was denied although after multiple discussions with the desk we were offered a handicap room with the horrible low bed and strange bath. We were given the managers card and told she did not work on weekends and we could contact her Monday. We checked in Saturday. She contacted us back Monday after we sent an email and said she would get back to us later. S he has not done this. We will not be using TRU anymore and will advise those we know of this experience.

our room was very dirty.

We had broken blinds in our room and the room faced a well lit competitor. The staff did not have a maintenance person to fix it and did not try to move us. The Hotel also had very uncomfortable smells through out.

We stayed here one night on a cross country move with a cat, dog and toddler. Upon check in, we received a very nice welcome - the best we received our entire trip! We were placed on the first floor and right near the door for easy access with our dog! The room was amazing and the shampoo and conditioner are to die for! Having a large grassy area near by for the dog was the best part! Everything was clean and whole not new, in pretty good condition! I only wish there was a tub! The AC worked very well and there was very minimal noise during our stay. The only bad thing was their systems were down due to the power outage earlier that day, but everyone was very apologetic and we completely understood!

The water for your hydration bottles smells and taste like pool water. Ran out of breakfast food at 7am and never replenished what little they offer on free breakfast. We had to go over to IHOP and spend $45 for breakfast. Disappointed

Property was newer, clean, with relatively easy access from interstate. Sound proofing could be better. Could hear guest in room above pacing during the night.

Hotel was very convenient was overall very pleased with this property except the breakfast was underwhelming and there was no in room coffee maker.

The staff was nice. The facility smelled smokey. We were placed in a room where door was already open. The bathroom had tissue on the floor and the sink looked as if someone had taken a bath in it. I went to front desk and requested another room and it turned out to be ok. The carpet in the hallway was dirty. The same trash remained on the floor the entire weekend.

Nice clean and friendly place to stay. Convenient to the highway. Good location for heading north or south as a stop over. Costco is about 1/2 mile away to get gas. ALWAYS best price in the area. Tru Hotel had adequate breakfast. Plenty of shopping nearby. Downtown is a a few miles away. Recommended.

I loved the stay at the hotel

The rooms were not quiet. Very noisy. You could hear every sound. Not recommended if you want a restful sleep.

The rooms were not quiet. You could hear every noise outside. The structure was built cheaply with no sound barrier. Not a place to rest well.

Very convenient

Nice and clean

No areas to sit and relax outside. Inside was okay though needed some upkeep - stained chairs, wobly tables.

The hotel was very accommodating. The staff is friendly and the rooms are newer. Even though it is next to the highway it is quiet.