Emplacement et cuisine

Très sale, les draps sentent très très mauvais… La douche est froide et sans pression

This place served a purpose as a place to sleep to do the Mayan Face trek. The room was clean and the receptionist was very friendly.

The kitchen was unclean and the outside space is beyond grubby. The whole place smelt of Tom cat urine. The walls provide no sound proofing at all. We’re unsure whether the bedding was clean. This place is not worth what they are charging.

Nothing

You have to pay 10 quetzals more to cook in the kitchen, not specified on Booking... The receptionist's wife told me that at the time it was free but that the customers cooked 5 meals a day, we believe that... The hosts plan to increase the price of the rooms to include the kitchen because guests are complaining but so in the end it will be the same. One evening I cooked at 8 p.m., the receptionist's wife came and told me that normally it was closed at that time but that ok I could still cook. I then look on the fridge and see the closing time written at 9 p.m.... The kitchen and living room form one room. That same evening I had turned on the light on both sides so I could go to the living room while my meal was cooking, the receptionist looked at me and in front of me turned off the living room light. Ok so I will stay on the kitchen side... For 120 ketzal per night we are not allowed to turn on two lights at the same time... The next day I unfortunately forgot the toilet light, she runned after me and asked me to go back into the bathroom to turn off the light, spoke to me like I was a baby. The day I left, I met her in the hallway, she didn't say hello to me but gave me a look of challenge and full of hatred, I quickly looked straight ahead so as not to pick up all these bad vibes. Why so much hatred, ah yes I forgot a light! Extremely stingy woman.. Many customers complained, no hot water, only one shower works for the whole hotel ,sometimes no water at all even in the toilets. I've had customers told me there was no water to drink for 24 hours, it wasn't refilled even though this woman went into the kitchen several times... In fact in this hotel they want your money but do not want to invest to improve the services. In 7 months of traveling this is the first time I have seen this. Honestly go elsewhere, you may pay more but at least you will have better service and you will be treated with respect.

Se encuentra cerca de los lugares a caminar. Se puede cocinar en el lugar: hay refrigeradora y estufa. Dan orientación a los huéspedes para salir a visitar los lugares turísticos.

Que no coloquen todo lo necesario en el precio. No habían toallas, había que pedirlas y pagarlas aparte, que para mí es un servicio básico para el huésped. Se debe pagar Q5.00 para ingresar al pueblo y Q5.00 para poder salir.

Le personnel était super aimable, la posada était très bien située, c'est un joli cadre naturel en pleine ville, possibilité de cuisiner sur place

Le lit n'était pas très confortable, à part ça tout était bien !

Loved the gardens and the guidance of the owner on local hikes. Perfect start point for Rostro Maya.

The bathroom - sink was leaking and the bathroom area was very basic.

The place is a little Oasis in the middle of San Juan la Laguna. The garden is beautiful and the hammocks invite for relaxing. I am came here with my little child and my dog and we all loved it. The kitchen and community places are good, everything is clean and maintained very well. The owners, a sweet family, are very friendly and welcoming. I came to stay one night and extended 4 nights. Definitely recommend

Nada

Me gusto mucho la atencion del personal. En especial Milton fue muy amable y siempre busco que nos sintieramos a gusto en el lugar .