Beautiful hotel… friendly staff… excellent service!

Excellent and friendly front desk service, clean and updated rooms and excellent location

Quiet, really liked the mineral pool after a long day.

This was a very nice place to stay for being close to WashU over move-in week. I don't know if it was room specific or property specific, but two things that could be improved: the thermostat was lit up all night, and the shower was almost immediately too hot. A cool shower was not possible, but desired, after a hot afternoon walk in the park.

I did not like the added cost of parking. And the pool was very salty and very cold.

Very clean

Hotel was great. Toilet made screeching sounds all night but otherwise this hotel is awesome. I will definitely stay again!

We liked the simplicity of design, the extra friendly staff, the swimming pool and fitness room, and above all, the location.

Loved everything except the toilet making a weird noise every 10 minutes. Also, small amount of gnats on shower ceiling. Everything else was great

Lovely place to stay in a great neighborhood.

Morning coffee is really good!

Nice hotel. A bathtub would have been nice though.

This hotel is way over priced. Our room was not clean and shower was dirty. No water pressure. The lady at the desk for check in was the best part of our experience.

Okay the staff alone is reason enough to stay here! We had the worst start to a trip. Hertz really let us down and it was a long drive, but we were greeted to just an amazing person with a bright smile. The hotel was nice and my kids loved the pool. But the friendly faces and helpful staff is what made the stay great. The breakfast crew was so nice and chatted. They were understanding of my crazy kiddos running around. I as a tired, frazzled mama am ao grateful

Checkin forgot to tell

I liked the room size.

We had a wonderful experience!! Paris was exceptional and made us feel truly at home. Everyone was very helpful and pleasant.

Good option in the STL area. In between the airport and downtown. Good breakfast options, gym is in good condition. Hotel room was very spacious. Parking was $12 a night but parking available on the weekend for free outside of the garage.

Property was clean and well kept, the rooms were spacious and comfortable. Staff was a little hard to contact, they were never at the desk, and the parking garage seemed small with low ceilings but accommodating

The staff were very nice amd accomodating. The room was kept clean and was very comfortable. The bathroom however was the main issue, shower had barely any pressure, the water took nearly 10 minutes to warm up. The toilet paper was like thin sandpaper and the towels were not all clean. One had dried blood or something on it. The breakfast was superb, good selection, tasty, and the area was kept very clean and organized.

The shower was a trickle and didn’t get warm. The “hot breakfast” was lukewarm at best.

I was charged $50 more than quoted on Expedia. We only booked there for the pool for our kids and it was closed for one day, the day we were there. There was no explanation as to why, the pool itself looked fine, and then it reopened as we were checking out. The maintenance man was rude to our children as well as the housekeeping staff when my niece was trying to get in to our room and they were blocking it and told her to wait.

A nod to old fashioned customer service is on display at this Hampton Inn. It is appreciated when everyone is too busy or too important to resolve issues of comfort away from home.

Always good. Easy to park and get in and out. Great service! Consistent!!

Super friendly staff!

Is having a shower that doesnt work part of the eco friendly thing. If so, bad idea. Shower dribbled water, temp widely inconsistent. All else great!

Excellent service and nice hotel. Honey and cozy. And Clean!

Staff was especially great. A variety of restaurants within a short walk.

Had to change rooms. No hot water and electrical outlets didn’t work. Other wise very good stay. Would stay at this hotel again.

This used to be the Daniele Hotel in Clayton, MO. It seems like the only updates since the late 1990s have been to the lobby because the room looks nearly identical to my stay in 1999. The tub even had deep gouges in it that had developed a color to them. The thermostat seemed relatively new and worked fine. Same for the Wifi. We did notice two asian lady beetles in the room, so pest control might be an issue. Despite entrants from outdoors, the room had poor ventilation as documented by my portable CO2 monitor. The worst thing was the lack of reliable hot water. It was clear the hotel can't handle multiple guests bathing within a short period of time. We took showers at different times and it was obvious by 8:30/9:00 am the hot water was no longer available. Maintenance was prompt and polite but tried to tell us luke warm water was "hot", so my guess is the hotel knows about this issue. This hotel is not worth the price! There is a newer Homewood Suites and Drury Inn and Suites very close that would be more comfortable.

Perfect

The hotel was clean. The pool was well cared for and had towels for you to use. The rooms were very hot and we couldn’t control the temperature. The service was not great. Front desk was very slow. Bar was never open.