The hotel is nice. Very convenient being in the town of Blowing Rock. Elevator was down. The carpet in the hallways are either dirty, or just a terrible choice in a pattern.

The staff was super nice & had cookies upon arrival - yay! Room was really spacious and clean and updated. Loved it - comfy & cozy! And a short, easy walk downtown. And breakfast was delicious- we didn’t even realize they offered breakfast and were wowed - eggs, sausage, biscuits, grits - yummy southern classics - plus lots of other things. Something for everyone. I’d definitely stay here again!

Outside of the Annex is Ok, rooms have been updated and it is nicer than expected. New flooring and new Koler tub. Flat screen TV with DirectTV. Breakfast typical breakfast buffet. Right in the middle of all the Blowing Rock restaurants. Cookies in the afternoon were great.

Very comfortable, easy access to down town, decent breakfast, and clean room. Best of all, it snowed! lol

Towels and sheets were stained. Rooms need any update. Elevators were out in entire hotel which was very inconvenient especially in carting luggage. Coffee mentioned in lobby was always old and cold

We arrived late but had the most wonderful check in gal. The elevator wasn’t working and she made sure we were okay walking up the stairs. Not a problem. I wandered out on the patio to see the fire pit last night annd it was so pretty out there. Our room was beautiful and spotlessly cleaned. Oh, and, it was quite spacious. Nothing amiss. The bathroom amenities were great and I thought the shower gel was excellent. The breakfast this morning was outstanding and the room where we ate was quite pretty. It’s not too often I’d say I’d return to a place because I love checking out new spots, but, for sure, we will be back.

The Inn was clean and welcoming but the wood furniture in my room was a bit beat up. What bothered me the most was that there is no guest bathroom on the first floor when you check in. The only available bathroom was in the basement between the pool and the workout room. So you have to walk through the locker rooms to have access to a public bathroom. The bathroom in my room was great. You have to go to the basement to access the lounge area where breakfast is served. Again a problem with no guest bath available. Then the elevator stopped working so you had to use the stairs to get to the lobby or basement or to go to your room on the second or third floors to find a bathroom. I just found it very troublesome. It's a shame they have no guest bathrooms available on the lobby floor or in the basement. And with no elevator it was challenging for those with walking and/or stair disabilities. They offer coffee 24/7 but you have to go to the desk to get hot tea. One of the front desk attendants was not pleased we asked for hot tea. The breakfast area did not provide hot chocolate for the children and when we asked they had none. They also did not offer any flavored coffee creamers. They did not serve breakfast until 7:30 so if you have an early appointment good luck with that. It is not a place I would recommend to any person I know personally.

The staff really are trying, but this place is in disrepair. On the good side, the breakfast is great, and the staff are friendly. They also had homemade cookies in the lobby. That said, during our stay, the heat in our room stopped working (while it was 25 degrees outside), the door card-reader stopped working, and the hot water stopped being hot. Also, every visit to the pool, there were no towels available, and though the staff were very apologetic, they did say that they didn’t have enough towels. That seems like a management-solvable problem. The staff seemed so over-worked, I felt bad for them. Probably won’t be staying there again.