Great stay I told them I didn’t like seafood. I tried all the seafood they gave me, the last dish with rice was supposed to have fish but the chef was very kind and gave me beef.

I can easily rate this experience 10/10 and it was worth every penny. From head to toe, the service was impeccable and worthy of praise. The staff was able to communicate in English so this was a great help. First off, ryokan is situated about 5-10 minutes drive away from one of the local stops in Hakone, which also included a vehicle transfer from the station. Upon reaching the ryokan, we were greeted with an immaculate view of the surrounding mountains. They had some of the best beer on tap, I believe it was the Shiro Honoka Beer by Sapporo. Cleanliness was very good, and the food was exceptional as it had some of the freshest ingredients that I had tasted. The highlight was the private onsen in the bathroom, which included a view of the mountain as well.

Hidden gem in Hakone, super private, excellent service and food

Staff was very patient with us and very accommodating. The menu was set and had some of the best quality food I’ve had in Japan. My only issue was that the onsen in our room was starting to show its age but was easy to ignore once you felt the water. It was a very good experience overall.

Had the most beautiful stay at this onsen resort. The room was spectacular, the staff very caring and kind, transport from the train station was punctual and comfy. The food was the best meal we had in all of Japan, and of course the onsen in the room was breathtaking and soothing. Absolutely recommend.

The hotel was a bit off the beaten path, but the amenities were excellent. It's not the type of location where you can easily walk into town or explore Hakone. But, once you get settled, you might not even need to leave! Our room had an amazing view, incredible wood tub, and great beds. There were other people staying in the hotel but we couldn't hear them or notice anyone else so it felt very private. We arrived two hours before check in and they were not able to accommodate an early check-in which was okay. They drove us down to the town center and we saw some museums before heading back. the private dinner was expensive, but very excellent. And the breakfast was outstanding. We got to eat with a great view of the mountains. And the staff was very attentive and accommodating to all our needs.

An amazing experience! The staff were very attentive and helpful. They really made it such a wonderful experience. They arranged pick up and drop off, and helped us book the right train/bus. The traditional dinner and breakfast in the private dining room was delicious. There was lots of food and it was all thoughtfully and beautifully prepared. The views we enjoyed were very beautiful. The room was perfectly outfitted to relax and enjoy the private onsen and views. We would love to come back! Thank you for an amazing stay!

This hotel is a traditional Japanese ryukan. The personal attendant, Miki, that the hotel provided us was amazing and so attentive to our every need. The food that was provided for our in room meals was of extraordinary quality. I would definitely stay here again!