Friendly and kind staff. Rates vs quality is not proportional. Breakfast options are limited. Quality of dinner was poor.

Hotel is at good location, reception personal didn't made my checkout easy.

Amazing staff. Wish the twin beds were a little bigger. Plugs only 220 and no flat entries

The service is bad

Good!

Staybridge's Suites SP is a great property. Wonderful location and exceptionally friendly staff. Our suite was clean and spacious! There was a little wear and tear - drains were rusty, water was slow to go down the drain in the shower - but these are small things. Would recommend adding a dish detergent dispenser to the kitchenette area and a sponge for washing dishes, and a recycling bin. Lovely place - would stay here again.

Hotel muito bom e confortável, ótimo custo benefício, bom café da manhã. Estacionamento muito complexo de entender, dificulta a vida de quem precisa usar

Was beautiful

We used the Deluxe Room which had an amazing view. Super convenient location. Friendly staff. Delicious breakfast.

+ Chose the top level 2bdrm 2 full bath (with “bonus amenities” which equals high floor, favorable check in / check out times, no cost to use gym, etc.). This is a pretty good deal and nice apartment. It’s big—over 800 Sqr feet. Clean, plenty of room, a family room, and bathrooms and closets for both bedrooms, and a full kitchen. The views are great, high up and lots of windows. The beds are average. Each room has separate climate control. The breakfast is average or perhaps slightly better. Great gym but depending on room type there may be a charge. Location is close to most of what you’d want to visit (short uber). Generally safe area vs. others we visited. Open-air foodcourt behind property. - The pillows could be upgraded. Gym closed Sundays. No ventilation whatsoever in the bathrooms. Pool is kind of a joke; I didn’t see anyone use it in 4 days. The couch in the two bedroom should be a 3-person (not a 2 person) so you can lay down. It’s not a comfortable couch. Note, the family room pic is half the family room, and after I rearranged the furniture (I do what I want). It’s a decent place. Not ultra luxurious but felt better than a 3 star, and having a kitchen, family room and table provides space and sanity

O quarto é bom, grande, limpo. Estávamos em um grupo de 3 casais e colocaram nossos quartos próximos, o que foi ótimo. Café da manhã muito bom. Um problema foi a pia do banheiro que estava esguichando água no chão e na gente e a vazão da pia que está muito ruim. Outro problema foi serem todas as tomadas marcadas como 220V exceto uma, o que me fez pensar que ela seria 110V e queimar meu secador de cabelos

Todo ok

Overall it is an excellent hotel for the price, rooms were clean and with good space. The location right at the heart of Itaim was excellent as well. I had a problem with the shower where it was difficult to mix the hot and cold water due to a defective faucet. This was really irritating.

Great hotel, clean and updated well.

Great value. Friendly and helpful staff.

The room was large and spacious. It was well equipped with modern electronics and finishes. Staff was friendly, very helpful, and helped. The location is great.

Great location and service. It is connected to the mall and restaurants.

good location with lots of dining options around. friendly and professional staff

I come to Sao Paulo frequently for business and I always stay at Staybridge Suites in Itaim Bibi. The staff is lovely, the rooms are very comfortable and quiet and perfectly designed. The location is perfect and the breakfast is wonderful! The gym and pool are nice too.

I have been to São Paulo many times and saw this hotel and thought of staying in it. So, decided to give it a shot. It was an ok experience. The pool was closed on 33C day and the gym inside the hotel requires a fee. Also, pool only has sun in the AM hours.

Good service. Fast check in. Good location. Fair breakfast.

Good breakfast and good service overall ! A good hotel !

It was great if it wasn't for the extreme rip off with laundry. I had a few items, I had no idea how to fill the paper out so I signed the paper for the cleaning lady, who does not speak a word of english, to take care of. I ordered express because they closed sundays which meant I would have to wait 2 days. I was told it would be 50% more. Fine. I literally had 2 pairs of socks, 2 leggings, one jeans, 2 bras, one bikini, 3 thongs and 2 Tops and a work out beater. I mean, total of one small plastic bag. They charged 500 BRL something??? That's 125 US dollars, 112 Euro. It basically dampered my experience. Had I known the cleaning lady would rip me off I would have gone out and bought all new for LESS. CRAZY rip off!

The staff was fantastic, breakfast was great and hotel surroundings were beautiful. The hotel was really nice overall but could use better Housekeeping. However staff more than made up for shortcomings there.

Excellent stay. Wonderfull hotel, ecellent service, clean and spacious rooms.

What a gem. Beautiful and spacious suite. Great foodcourt, movie theaters and restaurants below the hotel. A beautiful park for walking., exercising and birding is within a safe 15 min walk from the hotel. I have stayed in quite a few hotels in Sao Paulo and this is definitely my favorite.

I have been staying at this hotel now for several years and things are slowly getting back. However, the historic internet connectivity problems havent been resolved. If you need reliable access to the internet for work, you will have problems. The hotel is still being refurbished and the restaurant has not been done yet, so breakfast is served in a maze of small rooms on the first floor. The breakfast food also is the same every day and the options available are very limited. Artificial juice is served, which is disappointing for a hotel of this category and price. The location is great, with restaurants, shopping, bars nearby.

Great hotel in Itaim Bibi. Close to lots of good restaurants and shopping. Rooms are spacious, clean and modern and offer amazing views of São Paulo. I had a couple of issues during my 4-night stay but the guest service team solved all of them immediately. Downsides: my bed was extremely uncomfortable and the breakfast room gets pretty busy as it isn’t large enough to accommodate all guests when the hotel is busy. I would still recommend this hotel over others in the area.

Excellent location. Did have a difficulty with our reserved suite, which was not ready at check in, only several hours later. The staff was kind and helpful

I enjooy my stay there. NICE NEIGHBORHOOD, close to everything I need in SP.

I GO THERE EVERYMONTH OR SO- STAFF SUPER FRIENDLY- EVERYTHING IS REALLY CLOSE TO THE HOTEL- EVERYTHING IS CLEAN-

I have stayed at this hotel for a number of times now and am glad to report that the refurbishment has been practically completed and rooms are looking a lot better. The breakfast area is still a mess in a maze of separate rooms, which for a hotel like this is a shame. I had serious connectivity problems and had to check out and move to another hotel so I could work. I complained during check-out and was promised an upgrade for my next visit and 1000 point on my loyalty card, which frankly are not good enough if I cannot work at the hotel due to their dodgy internet connectivity. I do hope they manage to get on top of this old problem as I really like the location and hotel staff have always been very polite and helpful.