I want to bring to your attention some serious issues I faced during my stay at the property. Despite receiving an email before my arrival that the broken washer would be fixed, it wasn't. Despite several requests, it was the third day before the problem was checked. The repairmen confirmed that the washer needed to be replaced, but no action was taken afterward. Furthermore, the headboards were dust-covered, ants were a constant problem, and the primary bedroom mattress was severely stained. Additionally, the area underneath the sofa was filled with trash. Despite repeatedly complaining about these issues, no action was taken by the customer care team. Instead, I kept receiving emails asking me to leave a 5-star review for the property. I believe the property management needs to revamp its customer care services and immediately address these issues to ensure a pleasant and comfortable stay for all guests.

This is perfectly located, and very clean.