The score I gave was for the Filipino receptionists in the morning. The evening staff should take from them, they are warm and accommodating during our check out. They are the one that made our stay worthy, cause I was so ready to give a 0 score. I also love their hot tub, it’s modern and clean.

EVERYTHING else! 1st the FRONT DESK! the “white” lady on duty at around 1630 on 03/27/2024 , she is dismissive, unaccommodating, and unhappy. she looks miserable of her work! she does not want to be bothered or probly just pure lazy! the other front desk who i checked in from is okay but with same unhappy and un motivated persona .. they made me feel like i bothered them greatly by checking in and asking 1 short question. Too bad I forgot to get the name of the lady who obviously don’t care about the hotel as reflected from her attitude cause I passed by the lobby many times and she has the same annoyed mood. For what youre paying, no bottled water, no slippers, no toothpaste. Fans are going on and off, its annoying! disturbs your sleep.

Hot tub, room, balcony, view from room, location, staff and breakfast. Everything was awesome!

No microwave in the room but they do have a community microwave for anyone to use. However, for the price, it was amazing value for money because hot tub, sauna, room, breakfast and staff were very nice.

The rooms are bright! Love the split rooms The open foyer and cafe inside the hotel is very convenient!! Great hot tubs!

Mattress. Sorry

La habitación muy espaciosa y muy bonita El restaurante está bonito, la estancia muy linda y tiene buen café

No hay espacio suficiente para estacionar, tuvimos que dejar el auto en la calle y pagar un pase de CAD 21 que pide el estado

Great room with good view. Good breakfast and cafe facilities. Pleasant outdoor seating. Great pool and hot tub.

No bar facility in evening.

Good location near the town centre but far enough away to be quieter

Lacking in facilities. No bar or restaurant only a breakfast room and a daytime coffee bar. Also no ironing facilities in the room.

In the shower, Water flows very light.

The front desk receptionist Joel was very helpful and accomodating. The rooms are clean and beds are comfortable. We had an excellent stay at the hotel.