The amazing mountain views! The wonderful upgrade! First impression of hotel when arriving was like a movie set ☺️

The aircon was a bit noisy all night.

It was a wonderful experience. The views were breathtaking, the room was clean, and the hotel, in general, was cozy and really relaxing. We specifically wanted to mention the stunning service Emre provided us. He was attentive and helped us any time. Thank you so much for your hard work Emre!! In addition, I would like to mention the great food at the Bistro restaurant. It was such a pleasure eating there. Great service, food, and views. And not to forget the barista. She made the best Earl Gray tea latte we've ever had. Perfect flavor balance and perfect milk steam. Thank you to all the staff working there. You all made our stay an unforgettable experience. We hope to see you all on our next trip!

We didn't have any complaints. Everything was better than we expected.

Location, view, outdoor hot tub

Full shades. Partial would be better for privacy on first level. Increase the timer on the hot tub jets.

Server and bistro manager were friendly and tried to solve the issues

1. I received 3 emails from hotel and said special winter offer for $33for 3 dishes and 50%off happy hour alcoholic or non alcoholic drinks for hotel guest. When I booked the bistro and seated, they said there was the mistake from the marketing. No any promotion and special offers during our stay. Very disappointed ！ We were a group of 7 ppl to stay and felt like a trap. There had many choices at downtown and we just needed to drive 10 mins. It really spoiled our mood and big discount of the impression. I never got the notification mail from hotel and say it was marketing mistake. 2. We asked for late check out (noon time) when check in. and the lady of front desk confirm it was ok. I received a call from front desk next day at 11:30am and ask me to check out. I told him the late check out story and lady said ok. The guy questioned me of ok for what time..... Oh my, what was going on. Why the hotel didn't remark notes and call guests to explain again. Very unprofessional.

Everything; specially people And the Resto

None

L’emplacement un peu excentré

Le bruit. Si vous avez le malheur d’être logé au rez de chaussée vous entendrez les personnes logées au-dessus de vous marcher, ça en devenait insupportable et ça a gâché notre séjour.

The view

Ridiculous price, shower didn’t work, bath not shiny clean, dirt around the plug in sink, very difficult to find even Siri couldn’t get us there

Good location, fairly new, clean, restaurant was good they saved the day.

No real management on property. Had a few issues with no real answers. The poor girl at front desk got bombarded with questions during the power outage.