We loved everything about our stay at Americana! The staff were very informative and polite. The water park was clean and tons of lifeguards which was reassuring. They even provide life vests for little ones free of charge. The room was well kept, clean, and updated. It felt like a luxurious stay and a reasonable price tag! We had dinner at Boston Pizza just steps from our room. Very convenient and ideal for families that want everything in one location, rather than travelling out to get dinner, breakfast etc.

For the price ($400 for one night) the water park could’ve had more attractions or been larger. It was quite small but thankfully just enough for our 4 year old. I wish there was a deal on multiple night stays as we would’ve definitely enjoyed 2 nights if it were more affordable. $400 is quite expensive for a night at any hotel, even with a water park. I will definitely be looking out for groupons and deals in the future as we would love to return!

Room was clean

Waterpark is dated and smaller than I thought. Check in is very late, and checkout is too early.

I like the simplicity and cleanliness of the room

I didn't like the lock door of the room facing at the car park of # 4 entrance or the slide door is broken they didn't change into new one for more secured.

Waterpark

Kids noisy upstairs

The fact that the hotel is next door to a grocery store.

You can hear everything that happens in the hallway especially in the morning. Breakfast is $20 for children 11 and up, it’s all you can eat but maybe it could be 14 and up.

Kids had fun at the waterpark. Beds were very comfortable, large rooms

The water in the shower wasnt hot enough and was at max, almost half of the arcade games were broken or stole their tokens. No breakfast included, no free coffee or hot water available at reception.

waterpark and resort, spa,

breakfast was over priced. Boston Pizza dinner gave us heartburn. we stayed for 4 days. no housekeeping was cleaned. we were told to ask for fresh towels and take out our garbage. we were clean but the front staff could have ask the housekeeper to come in and clean when we were at the pool. this was not done.

No need to really leave the hotel, except for breakfast. We didn’t do the next door buffet next door, though I’m sure it would have been less expensive than IHOP

I booked a suite with a balcony through this site but apparently booking.com doesn’t accurately advertise this and there was no reservation for a balcony suite and it was sold out. So as a smoker I had to go down the elevator and walk 2 endless hallways to find a designated smoking area. No joke. I was gone for more than 30 minutes each time I left. I’m also old, but if you want your exercise, request the balcony suite. even pay extra for this. It’s like a gym membership! They will place you on the opposite end of the building. I also paid over $30 for parking one night! they tax the parking fee too! it’s probably best to book direct with the hotel and park down the street for an half the price if on a budget. I didn’t find the bed comfortable at all. It was rock solid. The arcade was also empty of reward tickets so no prizes and the machine kept eating our coins without functioning. it was a waste of money and so the kid tantrums kicked in. Besides the kid tantrums and adult anguish of over priced entertainment and booking nuances, the kids loved the water park. Unfortunately, they haven’t seen the last of us. For some strange reason they want to go back. I just need to sell my first born ( lol jk) before we can afford it again.We would be better off getting a day pass and staying elsewhere.