The staff was extremely professional, friendly, courteous, and attentive! We had pleasant interactions with everyone from the valet attendant; to the front desk personnel [Shanene and Christina were amazing in answering questions and offering suggestions, and making me feel like we were "old friends"]; to the bartender at the complementary Manager's Reception [Nazrul served the perfect non-alcoholic cocktail]; to ALL of the breakfast attendant's [whose names I did not get, as there were too many to remember, yet they served well]; to the room attendant [whom I did not get to see, but still they provided great service]! All areas worked together to make this an enjoyable and memorable trip!

I did not like the toilet paper. However, that is an issue with the supplier and appears to be an industry standard. Therefore, I did not see it as a reflection of the hotel nor a negative impact on my stay. I simply plan to travel with my own toilet paper from now on.😁

Feed the boys well

Husband said everything looked dried out when he got down to eat He was sad about that

Breakfast was wonderful! Lots of open space to work at so I didn’t have to be forced to stay in my room. The room was large and comfortable. It also was great to be able to take a phone call from the room, but work elsewhere.

Navigating the parking was not easy. The valet kept saying no, can’t go this way. But it took about 10min for him to finally come to the vehicle to say where to go. No easy way into the lot to park without checking in first.

Room was clean and spacious

Parking spaces were small

The Valet men were so respectful and helpful I enjoyed my stay. I loved the Ruth’s Chris restaurant inside the hotel was beautiful

Breakfast was good and the location.

The noise of the room next to us due to thick wall

Location and room size front desk was also nice

Tv didn’t work. The people who cooked omelets and stuff and handed out bacon were just kinda unpleasant and really didn’t seem like they wanted to be there :/

We loved that there is a restaurant and bar at the hotel.

The fee for Parking is high.

Breakfast was awesome

Friendly staff, clean facility, and convenient location

Maybe the bar not being open all day to at least purchase drinks

The location and cleanliness

There are no dislikes

Location and convenience to other places we visited

Clean , bigger rooms to most standards, good restaurants downstairs .

The staff was fantastic. Especially the 2 courtesy drivers. They offered to help always even if nothing was needed. In addition, they spoke with my family as it was their own! Keep them as long as you can and give them a bump they deserve it. Same with the valet staff, great group, especially helpful and never acted as it was a chore even when raining. All of your team members are associates, not employees.

Out of bar soap. Lobby was warm at times. All ice machines are not working. Our daughter went to every floor to check.

Everything

Everything was great

Good

Good

Good

Good

Very. Good

A lot very disappointed

The staff was friendly. The facilities were very clean and sanitary. The quietness I was looking for the facility provided.

I was pleased with all.

I liked the location and the staff. The actual room itself was cozy

My refrigerator didn't get cold and the room had a funny smell. Also when I return to my room house Keeping didn't do a good job on cleaning

room was spacious and layout was good for the family

very understaffed. huge lines and ran out of food very quickly at the free happy hour and breakfast.

Breakfast staff and breakfast was great!

Breakfast was great quick and easy.

Couldn’t stay longer.😕

I love the suite and the separate rooms.

The breakfast buffet was ok on Friday morning, but Saturday was not so good. My husband had the scrambled eggs from the table and he had to throw it out. Taste was awful and cold. I ordered an omelet which was good, but the guy cooking it acted like it was an inconvenience for him being there. He needs to have a better attitude while serving the guests. I had to ask him what number was my order, and he just ignored me. The woman working with him asked him a few questions and did the same thing to her.