bardzo szybkie zameldowanie, przyjazny personel, duży pokój, olbrzymie wygodne łóżko, duża łazienka, darmowy luggage room, blisko do lokalnego :centrum" - lokali gastronomicznych, czy supermarketów;

brak foteli i stolika w pokoju, bar w recepcji rano jako Starbucks, potem nieczynny - w efekcie ograniczona możliwość (jednie w restauracji) zamówienia napojów, zerowa możliwość zamówienia np. ciast; przydałoby się odświeżenie łazienki

The property had friendly and welcoming staff, the rooms were nice and the beds really comfy. Location is decent depending on what you are planning to do in Miami. If youre looking to go to the beach most days then the location isnt ideal but also isnt bad as its only a 15-20 minute car journey. If youre looking at doing other things then downtown Miami is a great location

One member of staff complained at us for sitting/lying on a sofa. We were out the way of anyone else who was in there minding our own business. Many members off staff had seen us didnt see a problem with anything. Except one person who decide to go out of his way just to tell us we cant sit like that. Unprovoked and unprofessional in my opinion.

La ubicación era Excelente y las habitaciones cómodas

El personal no era tan amable y la limpieza era a medias

The location was Perfect!

The restaurant closes at 11pm. We stayed in this area to go to the Heat game . Got back to the hotel at 11:05 only to find that the restaurant was closed. We’re healthy eaters and didn’t want to use Checkers across the street

除了老旧以外（美国所有城市里的希尔顿都挺旧），没有什么大问题。而且明显也是翻新过的，充电口可以USB直接插。落地窗也很棒。房间不大但是品质不错。

Convenient to the port

Pool

The room was tired looking, bath was stained, sockets no where near the mirrors. Took over half an hour and 3 phone calls to get some foam pillows

The property is beautiful and well kept. The view from the room was absolutely amazing!

When I called and spoke to the concierge about transport to the Miami port by phone, He pushed for me to take the later transport from the hotel at 1pm although I asked for 12 noon transport. He basically told me that I would not be allowed to board the ship arriving to early to the port and there was no place to wait. It was my 1st time so I went with his suggestion Our boarding time to get on the ship was 1:30pm. On the day of transport, He had to be called due to confusion on the transport. When he arrived to the desk, he basically was rude and told us that the port was shut down and we needed to find other means of transportation to the port because the transportation from the hotel was running over an hour behind. He was rude and uncaring to his actions which almost caused us to miss our cruise! He was quite argumentative and He also stated that he couldn't control the port, however we may have not been in such a predicament had he not aggressively pushed for us to take a later transport so close to our boarding time.

LIMPIO 🧹

👍👍

Localização

Limpeza

Location to the cruise port

The hotel was old and was not up to date. The tub had stains in it. The bathroom door did not lock. There was a mold/mildew issue in the hall outside my room.

The room, staff and how clean it was

Nothing

A mi familia completa nos encantó este hotel, una ubicación y vistas espectaculares.

Lo único que no me gustó del todo fue el costo del Valet Parking, pero, es el estándar de la ciudad de Miami.

Quarto escuro, praticidade checkin e checkout, starbucks no lobby

Cama e travesseiros muito moles, a região do hotel está bem decadente

The location was great. Central to downtown but not directly in the center. The ultra festival was going on but it wasn't heard from where I was. Also, the hotel smells amazing! Whatever they pump into the air is great!

The room did not meet my expectations. The room was poorly lit and the closet and bathroom doors jammed. The bathtub also had some wear and tear. For the amount of money I spent, I expected better facilities.

Lage und einchecken

Temperatur im Zimmer saukalt, Schmutz und Abgewohnt, Stickende Klimaanlage im Heizbetrieb da zimmer ca 16 Grad hatte. Bei Anruf bei Rezeption Vorschlag für Decken erst nach Aufforderung kommt ein Haustechniker vorbei. Dann funktioniert die Heizung der Klimaanlage stinkt aber nach verbranntem Staub. Sehr abgewohnt, keine laufende Instandhaltung im Haus. Offensichtlich keine INvestitionen in dn letzten 20 Jahren! Würde in Österreich nicht *** entsprechen!!!! Um diesen Preis eine echte Zumutung und eine Schande für den Namen Hilton!

location

Zimmer war zweckmäßig eingerichtet, Frühstück mit großer Auswahl, schön angerichtet. schöner Aussenbereich mit Sitzmöglichkeiten, insgesamt sehr sauber, Personal freundlich

Dusche sehr laienhaft repariert (mit breitem Tesaband wurde die Abschlussschiene festgeklebt), man brauchte 2/3 der bereitgelegten Handtücher auf dem Boden um zu verhindern dass das Wasser in den Flurbereich läuft. Höhe Rutschgefahr auf den nassen Fliesen. Am Abreisetag benötigten wir ca. 1 Stunde um vom 4. Stock mit unseren Koffern in den Rezeptionsbereich zu gelangen und dann nochmals mind. 15 Minuten um das Untergeschoss zu erreichen, wo der bestellte Transport für den Hafen wartete. Die Lifte waren komplett überlastet, ein Treppenhaus gibt es nicht. Für ein 4 Sterne Hotel schlecht organisiert. Die Hotelpools wo auf der Webseite so schön dargestellt sind, waren geschlossen.

Muy buen desayuno y excelente atención.

Los ascensores en los que de forma obligada tienes que tomar uno para llegar al Lobby y otro para las habitaciones.

The room and the lobby

The hallways to the room HORRIBLE Super dark and the ceilings are sooo low and on top of it it smelled like cigarettes 🚬

Było okej, choć przy cenie którą zapłaciłam zdziwił mnie brak śniadań.

Tak jak wyżej - brak śniadań w cenie.

Staff is friendly and helpful Location is ok

Cleanness in poor everywhere Shower kit availability

The food at the restaurant was great and so was the servers. The front desk was always helpful and knowledgeable. Most of main room looked clean and beds were comfortable.

Room- Shower looked like it is only wiped down and could use a good scrub. The advertised pool was not open, despite being filled with water at a time the Miami weather was near record highs! Therefore our family had nothing to do onsite in between venturing out beyond the hotel. I do not feel our rate compensated for the one big amenity being unavailable. Downtown is not my fav for family, especially at night, but we had other plans that made it convenient enough and only went door to door via Uber after dark. Would choose elsewhere next time.

Excellent location

Huge elevator congestion during the weekend

Warm welcome with a bonus of early check-in. Fabulous foyer. Good location. Lots of cruise travellers. Incredible room on 10th floor with wrap-around windows-simply amazing. Comfortable beds Safety deposit box. The supermarket is very near.

The cost of a shuttle to the cruise port, was 10 dollars per person, $40 for 2 adults and 2 kids, although overpriced was easy. The pool is closed for maintenance, with the pool open this hotel would be exceptional. Slightly old fixtures and fittings in the bathroom- walk-in shower needed as well as modernization project.

Hotel limpo e muito confortável

Estacionamento do Hotel muito caro

We wanted something with a pool for the kids. We went a day early , before our cruise, and booked a night after our cruise strictly so we could relax and the kids could use the pool before coming back to the cold weather . We were told the pool was under a routine inspection??? We paid over $400/ night and had to go walk around and spend more money to entertain the kids or sit in our room watching tv which we could have done at home ! Extremely disappointed!! People should be told if there is no pool available during their vacation time to give us the opportunity to switch our plans . Will not stay there again ! We would have left the day we got back from our cruise but it was too much of a hassle to change airline tickets and our bud from airport to concord .

Staff was very helpful and the property is immaculate

Loved it

Scarsa professionalita' del personale, mancata consegna del bagaglio in camera

Great location.

No complaints

When I booked the hotel in September 2023 5 months before our stay there was no mention that the pool and area would be closed . And we was not informed of this so we spent a lot of money on a hotel For the room only we did t use any facilities . It was a non refundable room so we had no choice to stay there but we never anticipated that the pool area would be closed . We had no where to go and relax other than our room . We had gone for a nice relaxing break and we did not get this ..