Close to central restaurants and bars

No housekeeping, no beds made, no bins emptied. Carpets looked very dirty. Sofa bed seats were marked and stained. Not pleasant to sit on.

Location was fantastic. We walked to most attractions we wanted to see. Breakfast buffet was a bonus, although more fruit would have been nice Comfortable beds.

I was overcharged. Reservation says $211.20 plus $31.89 tax = $243.09. My credit card was charged $264.00. I have requested a refund of $20.91.

The location

Our room was not ready when we arrived for checkout at 4 pm. So we left for awhile and came back 3 times over the span of 2 hours and there was still no room ready for us. Around 6:30 pm my boyfriend went to the desk and told them we had a show to be at by 8 pm. Miraculously, they had a room “ready.” We went upstairs to it and the room had not been touched yet. It was still dirty from the guests before. I went back to desk and told them and said we need to change and we are leaving but the room needed to be cleaned while we were gone (which was plenty of time since we would be out until bar close). I attempted to call them 3 times while we were out to make sure we did not return to a dirty room and nobody answered. Sure enough, we came back and our room was still not touched 7 hours later. They were able to find us another room so we had to drag all of our stuff to a new room at 2:30 in the morning after being out for a night of fun on our anniversary. I will say the staff was in a bad situation and was handling it the best they could but the lack of professionalism was extremely apparent. On top of that, the next morning I realized I had left my charger in the room we were in the night before and when they let us in to check, that room had still not been touched.

It was close to the venue and restaurants.

The room was awful. Half assed remodel, dirty, noisy, smelly and no water pressure. The bed was terribly uncomfortable and there were plugs on only one side of the bed so my wife and I couldn't both plug in our c-pap machines. The lighting was terrible. The heat couldn't keep a steady temperature throughout the night. The nightstand drawer was broken and would not close. The pillows on the king sized bed were the size of sofa pillows. The front desk clerk dressed like a bum and looked stoned. There was a sweet 16 party on the 6th floor and there were groups of unsupervised kids running through the halls making a grand deal of noise. The floors and elevators smelled of pot. I will never stay at another Hampton Inn again.. EVER. Avoid this hotel at all costs.

Easy check in. Large room on sw corner, great views.

Had some issues with 1 of the elevators, we just used another one.

The hotel was central located so we could walk to the events we were attending. The staff was helpful and knowledgeable.

The room was decent and clean except for the big stain on the carpet.

close to the bucks stadium

my check in wasn’t ready until 5pm when they said it would be around 3, the air co sit ion didn’t turn on until 3am pretty disappointed in the services. won’t be coming back

Location

Overbilled No heat. Air conditioning wouldn't shut off. Room temperature was 60 with cold air blowing constantly. Front desk did nothing