Location, the ability to just walk out the door and walk around downtown.

There was a lot of noise for a Friday night, although I understand due to it being at a busy intersection and near UT campus. I recommend earplugs.

The pool was nice, the staff was incredible. The place was very clean.

The breakfast was meh for the most part waffles were really good but sausage was cold and the omelets were cold too. muffins were good the juice was okay.

This is a awesome hotel all the way around. The location is beautiful while also downtown. The staff were friendly and helpful upon our arrival, and parking was easy. Our room was huge with a unique layout in a kind of square room rather than the usual rectangular rooms that you see in most hotels. Breakfast was great and in a served bright area that had windows that gave you a view of the tree-lined, city street. The best part of this hotel, I mean the BEST, was it's cleanliness! I am very sensitive to smells and this was hand's down the best smelling hotel ever. That may be a strange observation to some, but for those of you who get it about smells, don't hesitate and book this one now. The housekeeping staff were helpful and friendly as well! Thank you to everyone.

I am a very picky traveler who rarely writes reviews... there is nothing that I did not like.

location was great , mason checked us in she was awesome and really exceptionally professional but also funny and friendly like we’ve known her forever.

Staff very friendly

location

value. cost for dates property

Clean

Breakfast was very crowded. Had to wait to restock.

it had a funny smell

The staff was amazing

The bed was not the most comfortable. The rate was very high for the area and the street noise was very very loud

Breakfast was good but lacked fresh fruit (apples, bananas, tangerines).

Nice breakfast, great location and great room

extra costs for parking

Conveniently located near the civic center, clean room, comfortable bed, indoor pool, nice staff.

What I didn't like was I booked a queen suite with a sofa bed through booking.com & received a standard room. The lady I spoke to at the desk said that booking.com reserved me a standard room instead so I would need to take that up with them. She did at least refund my parking which if you haven't looked into they do charge for parking!

Staff very kind and helpful. All throughout was very clean

Was in a room next to the road. Car noise and general street noise made for a long night.

clean and comfortable

the key cards were down when I was there, so I couldn’t get into my room by myself. but I was only there for a night so it was totally fine!

location

shower only no tub for grandkids. charged for car for 2 nights but only had a car there 1 night.