1.) Every single detail of this hotel is well planned, well programmed. I booked a normal room and what I got (without any upgrade) is almost a suite, with a separate living room. The view was not on the sea (I booked the simplest room category) but I really liked it: full view on the crowded skyscrapers of the financial district. 2.) Amazing quality of the soap and shower gel, among the best I ever got in a hotel. 3.) The restaurant Grill at the ground floor serves absolutely incredible dishes. simple, without any complicated sauce or construction, but fresh and genuine products are used for surprising every guest. 4.) The staff is extremely well trained and gentle 5.) I adore this hotel and I cannot wait to come. crack

- Price is high, should be 15% lower

convenience of walking to all attractions

having free parking

Bouildings

Room coffe and canned water

Beautiful property in a great location. Great staff service.

Rather low water pressure in the shower, sink and toilet will definitely bother some guests. Food served at the hotel restaurant was excellent, but my wife and I found it to be loud, not very much seating and the service could be better for a 4.5 star hotel.

Everything was well beuond my expectations and i plan to make this my go to hotel when in boston . The staff were all just perfect .

The room service was outstanding. I needed a night away for myself and the staff was so friendly and kind, not to mention the food was delicious. The pool was very nice and relaxing, and very easily accessible. The room was so comfortable I could probably live in it. Thank you so much for your hospitality and for making me and my pup Leo feel welcome. I will definitely be back for another self care night very soon!

Room was nice, my kids enjoyed it. What made this room not 100% for me was the fact that the iPad in the room did not work. Also the tv was not working or connecting with the streaming apps. This is a problem when traveling with tired children. The iPad issue was addressed after speaking with a staff member that delivered dinner to our room and sadly the tv never worked. Minor, but frustrating for the price and explaination to my children.

Better communication. Faster tv, faster Wi-Fi, faster streaming apps

View, cleanliness, helpful staff, restaurant