We stayed in the junior suite. The view was beautiful and room was very spacious and comfortable. The water pressure was good too.

The location was a bit far from the main area of Boston. There are no restaurants nearby either.

Proximity to the water and airport

N/A

the view was spectaular

Couldn't walk to down town Boston

Breakfast is just coffee nothing to go with coffee!!

Breakfast should have something like two eggs or snack options No options for breakfast and dinner is just sandwiches

Good quality accomodation. Whilst it’s a short journey downtown, that’s not really an issue . Ferry stop right outside or MTA station only a 15 min walk .

Resort fee charged. This was communicated in advance ; however we were supposed to receive a credit for use in the restaurant as part of that deal which I only found out about post trip and wasn’t offered to me at check in

I enjoyed how quite it was for us to enjoy our honeymoon . Everyone was super nice and we were able to explore and enjoy multiple aspects of Boston.

Umm the only thing I didn’t like was no lunch service and no spa services but that’s me really reaching for a negative .

The harbor room view was beautiful. The room was comfortable. Close to the airport. It was Great to have the airport shuttle. Ubers always available within 2 minutes

There’s no coffee available . Most hotels offer coffee in the lobby. The coffee machine in the room is ok but there is no readily available creamers. There should be other options besides requiring people to go to the restaurant to get fresh coffee.

Very near Logan. Looks out over harbor. Great restaurant. Rooms are typical Hyatt - very nice, spacious and clean. Staff is incredible.

Like all Boston Hotels. Very expensive.

Close to airport with complimentary shuttle! 👍

Room service was not performed one day before we returned to the property.

We loved the view of the harbor from our room. We loved the sitting area where we could watch the boats go by. The room was nice and clean, and the proximity to the airport gave us several free or cheap methods to get downtown. We also ended up reserving a day-use room on the final day of our trip, and were so grateful for this option! We weren't feeling well and didn't want to be out and about in town before our flight home that evening. Being able to get a room to rest in until it was time to head to the airport was an absolute life-saver for us.

Breakfast from the Harborside Grill was WAY too expensive for what it was, and they forgot to bring us our drinks. I also found the bed to be too firm for my comfort. There's also not very many restaurants options close to the hotel - you have to either walk over to Jeffries Point or go downtown for something good.

It was clean, views brilliant. Put the family in rooms with connecting doors which was fab

Expensive

The hotel was nice and close to the airport. My kids loved that you could see the planes taking off outside our hotel window. It’s location next to the harbor was also very beautiful.

We didn’t have a vehicle so I wished there were more things around to do in walking distance to the hotel.

View and proximity to airport

Conveniently close to the airport! Room didn't have a view but the view from the restaurant and lobby are great!

For the price of the room breakfast should be included

Close location to airport with a fast free airport shuttle. Large rooms, great views of the harbor and easy to take a run or walk right out the door.

a bit expensive

Everything is pristine, and the staff was excellent. My stay was brief(unexpected extended layover in Boston), but I would definitely stay here again. Side note—the water taxi is right out of the back side, so an easy trip across the harbor to see Boston and get back to the airport.

- it is very close to the Boston Logan Airport and there is a free Shuttle service - decent Gym

- It is a very old hotel - air-condition in the rooms is extremely loud (old, loud devices) - value for money is definitely not good (for this standard and old, worn rooms) - weird additional charges upon check-in: booked a room for an X amount Total price (incl. Taxes) however upon check-in hotel charges additional fees and then they communicate that max up to 20 USD from that could be used at their restaurant for dinner...

Excellent hotel and fantastic hospitality by the staff from reception and during Breakfast time too at the restaurant. Great harbour views. Rooms are spacious. We had 3 of us as family staying in the room. Overall, had a good comfortable stay and loved the stay. Rooms were clean. Hospitality staff ensured daily cleaning very well done all through our 5 days that we stayed in the hotel. Appreciate their daily efforts to keep the rooms kept so clean. We are Vegetarians so mostly had food outside and Indian food so not much to comment on lunch, dinner as took outside.

Nothing. All was very comfortable.

The staff were nice and the view is lovely.

It’s located close to the airport but far from downtown. My linen was stained. The food was expensive and it wasn’t that good.

sea front veiw

room service wasn’t brought up to our rooms

location

price

The location and free shuttle service is a real deal.

It was a very hot day when we arrived, our room was very warm and we couldn’t get the AC to stay on and keep the room cool. It made sleeping very uncomfortable.