Ubicación, tamaño de cuarto.

El desayuno, no nos limpiaron el cuarto y lo habíamos pedido.

Llegando un bicho en la cama cuando la destendi. El día de ayer jueves 7 de diciembre no limpiaron la habitación. Lo dije en recepción y pues ni modo.no había nada que hacer. Mal servicio.

Si todo muy lindo y el personal súper amable

Great location, modern and clean Full breakfast

Use less plastic and styrofoam for breakfast

Mooie ruime kamer met zitje en badkamer, comfortabele bedden. Ontbijt met keus uit oa wafels, scrambled eggs, hamburgervlees, niet slecht!

The room was nice and big. With a fridge and well equiped bathroom

There is only one elevator for the whole building. During breakfast my son just puts his dish on the table, and just when he wanted to sit a part of the sealing came down with a lot of water. It missed him because he wasn't already seated, a matter of seconds. Nobody of the staff informed how he was doing and if he was OK. Also during breakfast several items were sold out (apple juice, orange juice and even coffee for quite a while).

The room was spacious and the bed was so comfortable. The breakfast was so good with a lot of variety from fruits to waffles. I liked that the employees restocked once the food quantity was getting low. The pool was so nice and big. I loved it all.

The elevator sucked, they took forever. We waited a good while until we got one

Proximity to river walk walking path, grocery store across the street, spacious rooms. Great staff

Small TV (considering the price for the room) Stains on furniture

Ask to do a refresher since Saturday and none done

The room and bathroom were big. The view was good

Nobody did the bed during our stay, which makes me assume cleaning, vacuuming, etc., was not done. Housekeeping went the first day, we asked them to come back later they never did. Only trash was taken out. We only had shampoo and conditioner for one day, it wasn't replaced. Closet did not close, not framed properly Main door frame not closed enough so light was a bit bothering at night also it was annoying to get food leaflets under our door every night TV could've been bigger No safebox We were on the 6th floor it shook quite a bit, first night thought it really was en earthquake but I think it was the elevator After arriving home and checking my shopping realized some things were missing, Nothing was left in the room. Elevator was usually wet and carpet is really smelly because of people walking from the pool.

Loved how spacious and clean our room was...and the location was great!

one of the elevators was really slow

Great location and price

The pool was over crowded

The pool, little snack area , bath spa is amazing

Parking lot , the elevators are slow

We booked two rooms, one king and two doubles, they were right across from each other and that was perfect. They were very nice sized and very comfortable. The hotel was close to Lackland Airforce Base and the Airport. We booked because of the distance to Riverwalk and the parking included (a huge plus) Staff was very friendly and the breakfast was very good.

The area around the Hotel is unpleasant. We booked to be able to walk the the sites due to having to pay for parking everywhere. We did not walk and had to pay for parking because of the of the amount of construction and vagrants. I know that the construction is not avoidable.

Location and Early Check in

Break Fast Choices

Room was not cleaned on the next day Breakfast was very basic Just one elevator

Some hair in the shower, no daily housekeeping. Beside that everything was great.

Cleanliness, staff and breakfast was great.

Beds were kind of uncomfortable 😕

Convenient location, Quiet neighborhood and hotel, Friendly staff.

Long wait for the only elevator we had by our side. Dining area is not enough for the guests, considering that the breakfast is served between 6.30 and 9.30 am. We needed to wait as much as half an hour to find a table to be seated. Our A/C didn't have constant fan / remote control. We had to hear the A/C turning off and on all night long while we were sleeping.

location

Easy location to get to, very comfortable beds, great and spacious room. Very nice and comfortable lobby and breakfast area. Awesome and convenient parking lot.

There was nothing I did not like.

that it was right across from the h-e-b! very nice and clean walking distance to river walk. I liked how a night their became only one entrance and exit. while the parking lot was watched by security.

View, Size of room , cleanliness, location, breakfast and breakfast area, and swimming pool.

Nothing

location

no housekeeping after 5pm. No maintenance available in the evening. Rules were weird, like you had to tell the front desk clerk a day in advance that you wanted your room cleaned and you could schedule a daily cleaning for the entire stay. There were a lot of things that didn’t work (light in bathroom), bathroom faucet drain, air conditioner, etc. It was very disappointing.

The Front Desk staff was excellent! Breakfast was good.

The guest room is outdated and the tubs are unexceptable...neither my sister or I would shower in the tub because of rusting and discoloration of the bottom of the rub. This was after changing rooms because of the same tub issue in the first room. The Netflix service was terrible after signing into our own account, was only able to watch one episode of a program before it began buffering and never stopped. My bed, the bottom sheet didn't fit the mattress. Small dead bug in bathroom near sink area.