the bed was super comfortable, very clean

The hotel has a very unique decor that makes it very special. The employees were super friendly and delivered great customer service from the moment you left your vehicle to park to the time you picked it up. Very clean and you saw employees actively cleaning throughout our stay. The evening buffet and drinks were more than we expected. The morning buffet had a lot of variety to choose from. Room was very roomy and clean. Hotel is centrally located and you can walk to many restaurants along the Riverwalk. We enjoyed our stay and would recommend to others.

My only concern was that the bottom bed sheets might need to be replaced as they have been washed so many times. They were worn out and didn't feel very comfortable.

Everything was wonderful! Staff was Amazing!!

Need more drivers for valae

Everything…very clean and beautiful. staff was awesome.

Would have liked to have the option to park my own vehicle and not have to use valet.

The friendliness and helpfulness of the staff The comfort and size of the room The cleanliness of the hotel and the fact that someone was actually cleaning tables for guests to have a place to sit and eat.

The walk from hotel to actual restaurants on the Riverwalk Rooms are not sound proof from noise in the hallway Elevators operation was very slow

The look of the hotel

Everything

beds

toilet didn’t work or fridge the person working there handed me a poop bucket with a plunger in it. I was grossed out reason I would not come back, no free drinks on Sunday

The location was perfect. The happy hour was an amazing surprise! The food was delicious and you can’t be free cocktails/beer. I expected a line at dinner or the bar but the staff was so efficient at getting everyone through that there was hardly a line at all. We will be returning to this hotel every time we make it back to San Antonio!