The staff were very nice and helpful. The room was very spacious and the bed was comfortable. The store downstairs was nice.

No streaming services on the tv, only cable.

Staff was super friendly and very helpful!

They broke in to two vehicles.

Breakfast was ok , my room was ok but I found makeup on my pillow case there was hair in my shower.

Cleanliness.the

Nothing. Rude staff.

I booked my stay one month in advance on booking.com. When I showed up for check in the girl working the front desk said she did not have me in her system. I showed her my confirmation and she did not care. She offered no solution other than for me to call booking.com. Or I could book another room and pay all over again. I drove from Fort Worth TX 5 hours away with my husband and two kids. Spent all day at Seaworld. We were exhausted and had to drive back home 5 hours away because she would not give me a room which I had already paid for, and I had proof I had paid for it one month ago.

Todo muy limpio acogedor

No hubo algo q no me gustara

Clean

N/a

Breakfast was good and location was awesome.

Only thing was that we found a roach in our room, did notify front staff and got a broom and dust pan from them. Took them the cocroach.

The breakfast was awesome. Loved the Texas shaped waffles. The location was great- we were in town for AF graduation and it was very convenient and close to the base, restaurants, etc. pricing was not bad either… only concern of mine were some of the sketchy people hanging around the back of the hotel… also there was a Turkey?!?

The AC unit made a weird noise. Sheets felt like they were damp. Sketchy people were hanging out in the back of the hotel. Parking was a little scarce

The pool area too small Bathroom was not clean, stains in the tub it just looked like it was cleaned with only water

Breakfast and staff

Central restrooms didn’t work, pool wasn’t the size , laundry room appliances didn’t work, only one elevator worked, my room was given to someone else so they had to give me another room my second room was canceled for whatever reason so me and my family couldn’t be on the same floor!

Location and team was really nice

Just assume rooms are thoroughly checked when cleaning, to avoid missed items from prior guest.

Clean, breakfast, check in, coffee available through the day, location.

Loved the location, we were like 10 mins away from sea world, loved the breakfast I have no complaints,

The only thing I didn’t like but I probably didn’t pay attention to was the bathroom sliding door but everything else was great stay.

Breakfast is really good the pool the gym.

Refrigerator was broken. Beds were uncomfortable. AC did not work.

Updated and had everything I needed in the room

very clean, beds comfortable, air conditioner worked well, breakfast was good, good security

n/a

Staff, breakfast was great!

The set up on the fridge within the dresser...it was kinda cramped and awkward to put items within the fridge. I also did not like the sliding door for the bathroom. We have different family members in the room, along with a toddler. There was no way to "lock" the bathroom for privacy, if needed. The overall room set up was good though.