The Gold experience is just as good as it has been on previous stays. The Team is friendly and goes out of their way to make our stay exceptional.

Such a relaxing, beautiful resort with all the details that you can feel they’re the top-tier resort. So much to do in this hotel: swimming pools, private beach, golf course, and spa.

Foods options are a little limited.

Great pool service, deli access very good as well.

The welcome was great! The room was very nice! Luxury linens and custom bath products were great. We liked the guy who led us in an ocean snorkel experience.

It would have been better to have prompt service in the restaurant by the pool. It took 20 minutes for initial contact and another 20 minutes for fish and chips and a very generic cheese pizza. The pool could use some fun features. After the unusual wonderful welcome, the service level changed as we encountered less unhelpful people around the property and even at the concierge desk. Our ocean snorkel activity was after our room checkout and there was only an outdoor shower available to us on the facility. Overall we had a slightly less safe feeling as a family than in other resorts with kids. I think it’s a good place for couples but maybe not for older kids, but also not worth the cost.

The service was excellent!

Family friendly. Good restaurants. Proximity to market place. Location.

Need more open umbrellas for shade by pool and open for a longer duration end of the day. No water slides.

Beautiful garden, pool, beach, and facilities. All is well-kept and taken care of. Nice choice of restaurants, some with live music.

The upselling - for simple things like proper shade on the beach and snorkeling equipment beyond one hour you pay extra. For the price we spend on the room, we expected these items to be included. On top of that the SPA and the restaurants are all on the pricey side. We were placed next to a service room which was very noisy every morning, we complained and got a small compensation upon check-out. Well handled, but could have been avoided.

Great views, good location, friendly staff

No general store / gift shop. The deli there is bad, and needs to be replaced with something better