Horrible wifi

Stylish property with easy access, friendly staff, and great restaurant

The closest decent coffee shop was a 20 minute walk away and most restaurants nearby closed at 10pm (so basically, the location). Didn't like the bathroom lighting.

Amazing customer service (best in the game) Beautiful hotel Overall, a great buy

Lighting in room was a little off (more lights would be good) A little pricey

Very central, within walking distance of our work destination

a bit expensive

Good location in Cambridge, close to subway station to quickly get to the center of Boston. Very nice surroundings, river on one side and small pond on the other. View from my room on Boston panorama was exceptional. Hotel is joint to a shopping mall which is also a plus. Room was nice and comfortable!

I would expect more from the reception staff. A lot of hidden extra payments.

Very comfortable rooms with excellent (!) bed and bathroom. Quality of the breakfast was very good. Service personnel at the "Bambara" bar and restaurant was very courteous. Well located - however, not a place with a view though.

The overall service did not correspond with the premium prices requested. Breakfast during the week was organized as kind of self-service with orders at the bar - including queuing up. This changed towards the weekend. A request at the front desk to help reserve a table in a restaurant was accepted - but only after the not very friendly advice that this is not normally part of the hotel's services. The hotel charges a mandatory 20.-US$ guest amenity fee per day.

We drove from Maine and were a little worried about available parking where we could leave our car while walking/taking train to the attractions we wanted to visit. But your concierge was very kind and helpful and we were able to leave our car at the hotel even after we checked out! Thank you!

comfy beds, comfy pillows. Nice room, relatively good space.

One can hear the conversation, shower and toilet flushing from the room next door. Poor internet connection in the room.

Breakfast was delicious. Staff was friendly and professional. Bed was comfortable. Very clean room

Too many fees. Pricing was not straightforward.

super clean and quiet, even in the city

Rooms. They are great .new great sheets bed bathroom furniture

Tge location abd tgere is no room service

location and style

bar closed early

close proximity to what we wanted to see. Very clean.

NA

Location Wine hour Lounge Live music

Would have liked breakfast included Coffee maker in room or accessible 24/7 Better pillows

Was not given the room i booked and was offered a refund

I was not given the room that i booked due to overbooking. Refund expected

Check-in was smooth, and the location is very convenient! There is a mall you can get to by walking underground so on freezing days, it was perfect! Breakfast at the restaurant downstairs is very good! Friendly staff! I wish the water pressure for the shower was a bit stronger, and that they have more drawers in the room to put clothes away, as my stay was for 5 days. Overall, I really like the vibe of the hotel!

friendly staff. very clean. location. beds are super comfortable as well.

pay for water in the room. ice machine did not work.

Friendly staff. Very helpful. Great place when travelling with a dog

No room service for breakfast