Location was great. Hotel was clean and updated.

Staff was loud and very unprofessional. literally yelling in the hallways as they cleaned rooms. Guest were extremely loud. I have never been to a hotel this noisy.

Very dirty sheets were torn smelling carpets liked absolutely nothing !!

Everything… rooms are tiny and old carpets smell so bad. Dirty sheets on bed and torn

My room didn’t have any pictures on the walls and seemed a bit dingy, and dated, like it was ready for a renovation. 201. Bathroom was nice though.

Bed was ok.

Location. Price. Expensive cost for food

I have made a reservation. When arrived at 1am. At the reception, the girl said that the payment was not confirmed. But they have already taken money from me. And they also took $50 at the reception. And nothing was returned. Waiting for a response from Booking. And they never gave me a number. Disappointed with this hotel!

The following is both what i liked and disliked: The mirror light in the bathroom was broken and the coffee pot wasn't working properly. However, everything else for the most part, was fine. Because we take frequent trips we've stayed in multiple comparable cost/amenities as Crowne. Beyond the expected cleanliness, nice linens and a breakfast buffet, It's difficult to really distinguish a hotel within this price range. We did have a stay with one hotel that had a coffee bar set up on a 24hr basis. We even stayed at a Red Roof that had a small 24hr coffee station. The Crowne staff hostess for breakfast and I had an issue with the breakfast tickets. I had them, there shouldn't have been any discussion but, there was. It however, was resolved quickly. The breakfast buffet layout could be more organized and in a better location in the restaurant. The Crowne staff in general were lovely, but, my overall assessment was that Crowne was not exceptional. Michele Friedman

Sorry, 1 other observation and comment. Beyond receiving a key at check-in, I was annoyed to need breakfast tickets and another trip to the front desk for a gym pass. Too much stuff. Every other hotel streamlines checking in and getting to the room and not requiring guests to carry more stuff around. I have dissected this stay and it sounds as if I didn't appreciate what the hotel did offer. The stay was fine.

location

the hallway

The area was absolutely amazing! It was very close to lots of shopping and great dinner places.

nothing