Views, clean, comfortable

Ice machines not working,

all the staff so friendly and so clean ♥️♥️♥️♥️

Extremely friendly front desk staff

Beds were comfy

This hotel really was not worth the stay in terms of value for money for a few reasons: 1. We arrived after a 6 hour drive to find out that the valet parking is $55 usd for one night which was never mentioned when I called the hotel the week before our stay to confirm cost. 2. Our booking had breakfast included and as we checked in we were given a $15 voucher each for breakfast instead (this does not count as “breakfast included!!). The staff did not care and stared at me blankly when I brought this up. 3. The next morning we complained again about the breakfast because it was part of our reasoning for choosing this hotel - the second staff member we spoke to was slightly more helpful and waved the additional amount for our breakfast. $15 each barely gets you anything in their restaurant! We also had to wait 50 minutes for our food (tiny portion, cold/ hard toast, soggy eggs, cold potato’s). All round a terrible experience. We also thought it was ridiculous that they charge $7 for bottles of water in the room, it really felt like they go out of their way to rip off their guests. 4. As we checked out, I asked why I was charged more than expected (they told us there was a $50 deposit and resort fee yet we were still charged more) and no one could tell us what the extra charge was for. Luckily it was refunded but the staff were absolutely no help and not very helpful, caring or transparent (except for one staff member that waved the breakfast charge).

Location and cleanliness of the rooms met my expectations since I'm familiar with Portland. Morning breakfast and service staff was very accommodating

Front desk staff was not helpful and rather snarky. I was not informed the policy of the hotel for single guests that you must inform the front desk ahead if you want housekeeping. WhenI mentioned it would have been nice to have been informed of this at checkin. I received a snarky response - It was almost as if the job they were doing was beneath them.

The rooms were fantastic, clean spacious and comfortable! They contained all the amenities and everything felt modern and fresh. The view of the city was great too!

The area around the hotel was concerning, outside our window we could see a large number of homeless on the street below. Unfortunately we did not feel very safe outside of the hotel.

Bed comfortable, nice customer service

Old bathroom fixturing and ragged towel

beautiful design love the tile in the lobby super comfortable bed. huge bathroom! very clean

being picky but water pressure in shower could have been stronger and sheets could be a bit more luxurious.

loved it

they didn’t clean up the room everyday, usually hotels clean up bedrooms every day.

Great central location -- walking distance to many points of interest; nice modern rooms; very clean and tidy. Portland is a fantastic travel destination -- I really enjoyed it. To my pleasant surprise, they let me check in around 1pm -- most places just make you wait until later in the afternoon. It was much appreciated. ...Quite a comfortable stay, all in all.

The mattress was a bit soft for me, but I know many people prefer that - you can't make everyone happy, I know. It wasn't a real problem, anyway.

The hotel is very cozy, location is close to everything we needed, no breakfast for us but dinner was great, service was very good

The toilet had a slight leak I could hear it go on and off, the shower drain was very slow in draining the water, had to buy liquid plumber at target

modern vibe

small items that need repair or cleaned in the room

Atmosphere

Nothing I can say offhand

great room with comfy bed excellent onsite restaurant great location

nothing

Very clean and comfortable room. Great bed!! Staff were helpful and kind. Great cocktails in the restaurant! Location was perfect as well.

We did not find anything during our stay that we didn't like. I guess the only thing was that the ice machines didn't work, but I asked reception and they immediately got me some ice from the restaurant.

Excellent amenities…

The toilet overflowed after flushing when first using it. Maintenance came immediately, politely, and apologetically solved the problem. No more issues.

Clean room, quiet building, excellent service at the bar.

The room was very comfortable. The staff was so amazing and got all request we needed. We left our biggest luggage in hotel storage and got to Seattle for to days and then we returned to Dossier hotel for more two days stayed.

Didn’t have coffee ou tea machine into the room.