decent shower pressure and temp

The room was not clean at all, all carpet edges hadn’t been vacuumed maybe ever, sticky stuff on the desk, bathroom fan was broken and horribly dirty, visible trash and bottle caps behind furniture, towels and sheets and bed skirt all had stains, breakfast was disgusting, there was no fruit at breakfast like the photo showed, fridge made all my food frozen solid, the pool was too gross to go in, and the door closing for the neighboring room shook my wall/bed frame and woke me up every day.

I booked due to it having a pool and decent reviews. I was sadly mistaken.

Mold and filth in the room. I noticed the dirty toilet right away. Then the stain on the sheets. With a three and one year old we just wanted them to go to bed. This morning I dropped my phone under the bed and we moved to find a bunch of dust and sunflower seeds. My husband went to the bathroom to see spots of mold. We told the front desk of the issue and he sprayed his mold spray. We went to breakfast and I couldn’t bring myself to eat at it was so filthy. The manager on duty offered to move us but I told him I wanted my money back. He had a confrontation with my husband when he went down to ask him to confirm the email from booking.com stating he couldn’t. Then asked who would believe him that the hotel was so dirty when he stayed there and ate breakfast.

Swimming pool very nice. Very helpful man at reception. Nice large room. Well situated if visiting Custer State Park and Wind Cave.

Only fast food outlets nearby. A decent sit down restaurant close to hotel would be nice.

Front desk staff was helpful, but short staffed.

Toilet full of crap, shower had blood, door lock did not work, ONE washer and drier for whole hotel. 😑 The dryer was gross and vented into the room. I am guessing not attached and full of lint [fire hazard]. Building needs work. Not coming back. No noncarb breakfast options.

staff, well managed

older, needed updating and repairs

Staff was friendly, but unable to help with a few little things (see below)

Tissue dispenser was empty (not even a box). Staff said supplier was out. Noise penetrated from hallway, waking us early. No knives for breakfast (again, staff said supplier was out).

bed was very comfortable, spa bath was nice, water pressure is amazing.

Housekkeeping missed a few spots, in the spa bath and around the toilet. while the spa bath was nice, the set up was odd to me. breakfast was good, but there were no butter knives and ran out of napkins.

The breakfast was very disappointing. There was no fruit, pastries were limited to a couple of bagels, and there were no plastic knives available. I ate my waffle with my hands because the fork provided could not cut it. When I contacted the front desk person, he just said he could do nothing about that because he was not issued any knives by the franchise. The same answer was given when I asked for some tissue paper for my room. The room hairdryer also did not function. I will not be returning to this Baymont.

Price

Room was really gross - there was a giant yellow stain on the sheets of one of the beds and hair in it… It was clear the sheets had not been changed since the last stay. There was also hair in the shower on the wall from the last guest, so overall clear nothing had been cleaned. Really gross and disturbing.

Good continental breakfast. Quiet location. Good sized room. Good internet.

Customer service was good at check-in and check out.

The breakfast area was very dirty, the outdoor grounds surrounding the hotel were overgrown with tall weeds, and the back patio had 6 large bags of garbage piled against the building with cats digging through it.

It was all good except hot tub

Hot tub had too much chlorine in it.

Room was not clean. Hotel common spaces are not clean. Neighborhood is poor. Included breakfast was extremely bad.

The breakfast was fine. However, the room had a bad smell. They sprayed some febreze which didn't really help. The hallway also smelled bad. If I hadn't been so tired, I would have gone to another hotel

Room and hallway could have smelled clean.