Extended Stay America Select Suites - Chicago - Downers Grove
Sobre este hotel
Situado en Downers Grove, esta con encanto hotel por 57 € por noche es una estupendo opción para su próxima escapada. El Extended Stay America - Chicago - Downers Grove se encuentra en Downers Grove, está especialmente diseñado para estancias largas y ofrece habitaciones con cocina totalmente equipada. El hotel ofrece WiFi gratuita y recepción 24 horas.
Servicios
Aire acondicionado
Se aceptan mascotas
Cocina o cocina integrada
Internet o Wi-Fi
Aparcamiento
Lavandería
TV
Accesible para silla de ruedas
Adecuado para familias
Mapa de Downers Grove, IL
Reseñas
3.1/5.0
Media(107 Reseñas)
Opiniones 100% verificadas
1.0
The breakfast that was advertised as free was non-existent. There was never any breakfast placed out.
The staff at check in was rude!! I notified extended stay that I would require a late check in. However when we arrived the woman that checked us in stated that they do not do late check ins and I would probly not be able to stay at the hotel... AFTER I ALREADY PAID FOR THE ROOM. The bed was soo hard I literally barely slept for 3 days.
3.0
Staff
the room was filthy. The bathroom was very dirty. When I took a shower there must have been 30 strands of long black hair in the tub.
4.0
comfortable bed, good shower and toilet, quiet
tv and clock radio not functioning, no continental breakfast as advertised. Needed to work along busy highway to get some food
10.0
Everting
Everything
4.0
Only the location
Room was dirty, no remote, dirty toilet, phone was broken and couldn't call the front desk. Morning there were no coffee cups or anything at 7am
7.0
Hardwood flooring, windows are able to open, low cost to wash & dry in laundry room, not a lot of noise
Stove outdated takes at least 30min to heat up before use. No dish towels just long hand towels. No pots, cutlery, cups, or plates provided
7.0
location
no gym
10.0
The room and staff
Housekeeping doesn't come on a regular basis
3.0
The room was not clean
there was no breakfast
10.0
location
breakfast
6.0
The property was easily accessible and easy to find.
The security seemed to be slim to none.
7.0
Kitchen for cooking and comfy bed
When I checked out and walked out the back door to my vehicle there was a pile of dog poop on the sidewalk just adjacent to the exit doors. Kinda gross and a turn off to the property. I will stay again for the comfort
1.0
nothing they have bed bugs
4.0
Drainage problems
1.0
This location is conveniently located near many restaurants and shops.
Filthy & Run-Down: ROACHES & ANTS, broken furniture and gross employee negligence. Garbage left under the bed from previous occupant, holes in the walls, run down dresser and non-working recliner. My fiancé and I were constantly lied to about the frequency of when the room would be cleaned. At check in, we were told weekly. After the first 2 weeks, we were then told biweekly. By the 3rd week, we had to personally request the room be cleaned. Cleanings only occur on Tuesday’s & Wednesday’s. The following Tuesday (week 4), our room was cleaned, however we were never notified of what time they were coming. We eventually found our door left wide open and had to check everything in our room for and missing items. The reasoning for this was “the cleaning staff person forgot”. Nothing was missing so we tried to be understanding. After this, the room was NEVER cleaned again. We asked every week, told “next Tuesday or Wednesday” and that a “special request” would have to be made on our behalf. We then started to realize were consistently being lied to about when it would be cleaned. There is no signs and no written publicly posted signage indicating Guests are “expected” to bring down dirty linens and take their own trash to a designated “trash room”. During our final week, my fiancé developed a bad rash all over his back. To add insult to injury, they also overcharged us for a pet we brought in during the last 3 weeks and charged us for 4 weeks indicating the charge goes back to the start of the previous 2 week booking by default and that cannot be changed (???). We never received or signed a “pet policy”, but were grossly charged the “1st 6 days” pet rate for each of the last two biweekly bookings despite we had been there for 5 weeks prior to bringing the cat in.
8.0
Location and friendliness of the gal who checked me in at 10p.
The carpet was a weird almost sticky feeling
9.0
I liked how friendly and helpful the staff was.
The distance from the expressway.
6.0
The kitchen was nice. I would rather cook a meal than go out for fast food. Room was realistically clean, but the bathroom was a bit messy
The grounds looked horrible. There was trash everywhere I looked in the parking lot. Very unpleasing and probably will not stay again. The hall ways were the same, I saw all kinds of things left on the carpet
9.0
Very quiet and clean
Nothing
1.0
On my last day before check I found a roach in my clothes and coming from a very very clean person I was disgusted and my skin was crawling. They need to roach bomb that whole hotel....
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Downers Grove?
El precio medio de un alquiler en Downers Grove es 114 € por noche. Este alquiler es 57 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Extended Stay America Select Suites - Chicago - Downers Grove incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
hotel no cuenta con piscina en sus instalaciones. A lo mejor quieres reconsiderar si la piscina es importante para tu estancia.
¿Extended Stay America Select Suites - Chicago - Downers Grove admite mascotas?
¡Sí! Este hotel admite mascotas. Para más información, recomendamos contactar con el proveedor de la reserva sobre las políticas de animales.
¿Con qué servicios cuenta Extended Stay America Select Suites - Chicago - Downers Grove?
Hemos encontrado 9 servicios para este alquiler. Esto incluye aire acondicionado, se aceptan mascotas, cocina o cocina integrada, internet o wi-fi y aparcamiento.