Everything.

A bit noisy during the night.

Staff were lovely and helpful and the location was great.

The Staff was wonderful!

Roof top avec machine à café seulement

Machine à café ne fait pas de chocolat chaud. Aucun coffre fort. Aucun frigo. Aucun micro onde. 1 service de nettoyage pour 1 semaine passée dans l'hôtel.

Room was perfect

Was on the 3rd floor, wished was in a higher level

Great room: Clean, comfortable, up to date.

One of the workers went above and beyond and told us about the water dispensers on every floor. We didn’t know that when we first checked in so we bought a pack of water. You are also able to request for a refrigerator and microwave as well. Also enjoyed being able to leave our luggage’s after checking out so that we didn’t have to haul them around.

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Location near Grand Central. Very friendly staff

Noisy and in need of refurbishing

This is a good, basic hotel located close to Grand Central. No major complaints. Rooms could use an update but nothing egregious. Indoor and half outdoor rooftop terrace where you could sit and work, have a coffee (they have a machine there for guestes). If the price was right, I'd stay here again.

great location. good sized room

I liked the very central location of the hotel, just around the corner from Grand Central station.

The hotel clearly did not have enough cleaning staff. Our room was not cleaned despite us requesting this twice. We were offered a clean the next morning instead ... the day of our departure, which rendered said offer rather futile. Ours was not a unique case and in fact there were other guests whose rooms had not been cleaned for two consecutive days! Some of the staff were very nice and helpful, others not so much and seemed like the could not care a lot. I complained to the hotel about the above but so far (a month later), I have not heard back from the hotel manager.

the property was in a great location and very central. lots of amenities around the property and also a short walk to everywhere. the property has a great communal lounge area at the top of the building with views of the city. it has free drinking water taps, sparking and still and also a free coffee machine which was perfect for early rises. it also has a small gym room and laundry. it has it all for a great price.

lack of signage for the property when arriving and also called something else so could be missed we walked past it twice. some of the staff were excellent and very attentive. One member of staff however, I cant recall his name but he had dreads was obnoxious and rude when we had an issue with the hotel holding a fee that was wrongly taken, this was for a large sum of money and we was on holiday and instead of reassuring us and giving us a written explanation via email to ease our minds he fought us on our views and tried to make out like we were the problem when we were not. the hotels system and booking.com dont match up all the time so we understand this can happen but we just wanted some reassurance on this day but was met with a rude obnoxious staff member who didnt want to assist. this was the only blip of the stay but it was frustrating.

The price and the staff was very helpful and nice.

Since there was nothing but coffee in the living room space- I had to use the vending. If there are no food or options other than coffee it would be nice to have more options with vending machines.

location and everything was excellent

for me, the best hotel for work

good location. comfortable and clean rooms.

A staff at the reception was a little rude and impatient with literally everyone in the queue. the other staff were nice though.