Food was really good. Reasonable price. Good cleanliness. Staff were well behaved too. Breakfast was served on time. Good hospitality from the management.

The intercom wasn't working and they didn't fix it the time I was out. Instead, they sent the technician when I was inside the room. He struggled with the telephone for half an hour but couldn't fix it. I was really tired but couldn't have a sleep because the technician won't be available at any other time! The whole thing was really annoying. Staff response to anything was slow.

The way in which the staff respect the guests

Nothing

Very well maintained hotel .Helpful staff nice food.

All is well

Location

Cockroaches and Internet didn't work

The staff is amazing, the receptionist was fabulous, room cleaners were very attentive. The in-house restaurant always amazed us with its delicious food.

The hotel really needs good maintenance, changing the broken wash basin, repair lights which are no longer working. Smelly air conditions should be repaired and not put air fresheners.

the staff were very good, the rooms are very spacious, what I dint like was the toilet taps and toilet lights are worn out, very old not functional,I would rate 5 stars if these were in place, location is good very close to karol bagh market.

Was well furnished and location was good to walk for shopping

The blanket covers could have been cleaner

Breakfast was good. Staff behaviour was excellent. Rooms were good. Cleaning was excellent.