Pan Pacific Orchard

Everything

Nothing

Truly couldn't fault this place. From the moment we arrived in our taxi the staff took our bags and brought them to the room while we checked in. The hotel is stunning, the architecture is genius and a sight to behold. The room itself was very clean, very conveniently laid out, every little detail thought of to make your stay comfortable and relaxing. We had a club room which meant we'd access to the lounge on 11, to say this was a nice addition would be such an understatement, the snacks and drinks made available at breakfast, afternoon tea and evening drinks were phenomenal. I also appreciated the complimentary laundry each day. The swimming pool was such a stunning space, I loved having a morning and evening swim and enjoying the city views, just a perfect way to start and finish a day. The food was fantastic too, loved dining in the Lounge, their eggs Benedict were excellent, but we also tried Mossella one morning and we're very impressed with the range and quality of food. The staff are truly a credit to this hotel, every single person we encountered was so friendly, efficient and helpful, absolutely top level service from every member.

My one small piece of feedback, each time our room was serviced or laundry was returned, our towels were changed, when we'd consciously left them on the towel racks to be re-used. The hotel is billed as a luxury eco hotel and has a note in the bathroom about reusing towels.

Absolutely stunning hotel with everything you need! The staff, the food and everything in between faultless. My finance and I had a wonderful time decompressing after a big year. We will be going back

The air con was good

The breakfast was very crowded. The pictures of the pool look nothing like the real thing. It was dark and cold and small. The cloud they talk about is a metal roof It was just a clean well organised city hotel. If your going for business it’s more then enough. We were looking for a resort which it is not. Unfortunately they try to sell it as one. If they just said it’s a good business hotel that would be better